Lending Assistant I

First Financial Bank•Eastland, TX

5d•Onsite

About The Position

The incumbent has frequent contact with customers and other department employees in person, by telephone and email. It is important that the incumbent function efficiently under deadlines while maintaining a professional and mature demeanor. The incumbent will be required to assist customers with the loan application process and prepare applications etc for the lending officers’ review. Once the loan has been approved the incumbent will be responsible for coordinating with the loan processors to complete and return the documentation for closing in a timely manner.

Requirements

Mathematical and general business knowledge normally acquired by high school graduate.
At least three years secretarial/administrative experience.
Commercial or personal loan experience preferred.
Good customer relations and communications skills.
Accuracy, flexibility, reliability, initiative, and confidentiality.
Ability to handle multiple tasks at a time and work in a fast-paced, stressful environment.
Word processing and spreadsheet software experience required.
Proficiency in grammar, punctuation, written and verbal communication skills.
Customer relations skills and professional demeanor are extremely important.

Nice To Haves

Commercial or personal loan experience

Responsibilities

Perform administrative duties for one or more Sr. level loan officers engaged in commercial/consumer loans.
Type, file, answer phone, greets and assists customers and prospective customers.
Assist customers with the loan application process and prepare applications etc. for the lending officers’ review.
Coordinate with loan processors to complete and return documentation for closing in a timely manner once a loan has been approved.
Handle special projects as assigned.
Actively participate in Customer Service First sales and service culture, support the values of the organization and follow established company policies and procedures.