Leisure Sales | Leisure Sales Specialist
About The Position
IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART.' - Morris Lapidus A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career. The Specialist, Leisure Sales, a pivotal supervisor support role within the Leisure Sales team, is essential for bolstering team efforts to achieve leisure sales targets. This position is primarily focused on providing comprehensive support to the leisure sales team, facilitating seamless interaction with clients, travel agents, and supply partners. The role demands proactive engagement in identifying and leveraging market opportunities, orchestrating site visits, and ensuring the execution of leisure sales strategies aligns with the Fontainebleau goals.
Requirements
- Ability to read, write, and understand English.
- Well organized and demonstrated strong problem-solving skills.
- Effective leadership, supervisory, and management skills.
- Budgeting and analytical skills.
- Ability to communicate effectively and establish and maintain effective working relationships with clients, management, and staff.
- Understand and maximize the utilization of all automated sales & reservation systems involved with group business.
- Maintain confidentiality of guest information and pertinent resort data.
- Bachelor's degree or combination of four years relevant education and experience preferred.
- 2 years hotel preferred in a sales and or supervisor role.
- Able to communicate written and spoken
- Excellent overall communication skills
- Knowledge and grasp of hotel distribution systems (PMS, RMS, GOS, TPI, etc.)
- Able to multi-task
- Training and coaching skills
Responsibilities
- Support the sales team in developing and executing sales strategies.
- Act as a liaison between the sales team, clients, travel agents, and supply partners.
- Coordinate and conduct site visits to showcase Fontainebleau's offerings to potential clients.
- Assist in maintaining and developing relationships with key stakeholders to drive sales and guest satisfaction.
- Provide market insights and feedback to the sales team to aid in strategy formulation.
- Participate in training and development initiatives to enhance team capabilities and uphold Fontainebleau's service excellence.
