Leisure Sales Manager

AccorHotel•Seattle, WA

3d•$80,000 - $80,000

About The Position

The Leisure Sales Manager drives all revenue opportunities within the luxury leisure, consortia, wholesale, entertainment, and cruise segments. This role focuses on strategic business development, account penetration, and exceptional client relationship management while ensuring alignment with Fairmont and Accor brand standards. The position reports to the Director of Sales.

Requirements

Minimum two years of hotel or travel industry sales experience
Proven ability to build strong relationships through prospecting, networking, and client engagement.
Excellent communication, organization, and time-management skills with strong attention to detail.
Able Travel domestically and internationally as needed
Advanced proficiency in Microsoft Office, with strong Excel and PowerPoint skills; experience with Opera Cloud, CRM systems, and GDS tools.
Strong analytical skills and ability to interpret booking trends and production data.
High level of integrity, professionalism, and customer-service commitment.
Proactive, adaptable, and able to manage multiple priorities in a fast-paced environment.

Nice To Haves

Luxury experience preferred.
Bachelor’s degree preferred.

Responsibilities

Revenue Generation & Account Development Develop, solicit, and manage accounts across assigned leisure and entertainment segments to meet or exceed annual revenue goals.
Identify new business through proactive prospecting, market research, sales calls, and feeder-market travel.
Prepare and execute action plans that drive transient and leisure production.
Accurately forecast personal bookings, cancellations, and pacing against budget.
Client Relationship Management Build and maintain strong partnerships with travel advisors, consortia partners, wholesalers, production companies, and entertainment accounts.
Conduct property tours, site inspections, advisor experiences, and FAM trips to showcase the hotel.
Provide timely, professional responses to all client inquiries; ensure exceptional service and follow-up.
Support partners with urgent or last-minute needs, including overflow, walked guests, and VIP arrangements.
Contracting & Rate Management Negotiate rates and services within approved guidelines and prepare written confirmations and sales contracts.
Coordinate with Revenue Management and Reservations to ensure timely and accurate loading of contracted rates across GDS, CRS, and brand systems.
Monitor Agency360+, production reports, and booking trends to drive strategic decisions.
Consortia & Luxury Travel Partnerships Manage annual Consortia RFP submissions and maintain strong relationships with Virtuoso, Signature, Ensemble, FHR, Internova, and other luxury partners.
Ensure accurate representation on consortia marketing channels and collaborate with Marketing/PR on leisure-facing visibility initiatives.
Entertainment Segment Oversight Manage entertainment production travel, including rate negotiations, billing setup, confidentiality requirements, and production-specific needs.
Coordinate with internal departments to ensure seamless service delivery for cast, crew, and VIP talent.
Cross-Department Collaboration Partner with Revenue, Reservations, Front Office, Guest Services, and Housekeeping to support VIP and consortia guest experiences.
Communicate major bookings, trends, and market intelligence to operational leaders to support hotelwide readiness.
Industry Engagement & Brand Representation Represent the hotel at key tradeshows, client events, and sales missions.
Engage actively with local and national networks such as PROST, GBTA, HSMAI, and Visit Seattle.
Maintain the highest standards of professionalism, personal presentation, and brand alignment in all interactions.
Professional & Brand Standards Uphold Fairmont and Accor brand standards, including ALL loyalty program initiatives.
Maintain compliance with all company policies and participate in required sales and brand training.
Perform other related duties as assigned.

Benefits

Annual Salary of $80,000
Employee travel program offering discounted rates in Fairmont and Accor hotels worldwide
Parking and Public transportation discounts
Paid meal breaks with complimentary meals served in our staff dining room
Learning programs through our Academies
Medical, dental, vision insurance available for all full-time colleagues and their families. Additional supplemental insurance available.
Free base employee only medical insurance
401K Retirement plans with a 4% match for all colleagues
Opportunity to develop your talent and grow within your hotel and across the world!
Ability to make a difference through our Corporate Social Responsibility activities
Fun, elegant atmosphere with amazing colleagues!