Leisure Sales Manager

Proper Hospitality Careers•Miami Beach, FL

6h•Onsite

About The Position

The Shelborne by Proper is an iconic Miami Beach landmark reimagined through the lens of Proper Hospitality. Set along the ocean in the heart of South Beach, our historic Art Deco property brings together thoughtful design, elevated hospitality, dynamic food and beverage, wellness, nightlife, and a distinctly Miami sense of energy. More than a hotel, The Shelborne is envisioned as a destination for both travelers and locals — honoring the character and history of the property while creating a modern luxury experience that feels deeply connected to the culture, rhythm, and spirit of Miami Beach.

Requirements

Bachelor’s degree in business administration, Hospitality Management, or a related field
7+ years of experience in leisure sales and marketing leadership roles
In-depth knowledge of leisure sales regulations, market trends, and industry best practices
Proven track record in managing and leading high-performing sales teams
Excellent communication and interpersonal skills
Strong analytical and problem-solving abilities
Ability to thrive in a fast-paced, deadline-driven environment.
Proficiency in Microsoft Excel and other relevant sales and marketing software
Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.

Nice To Haves

Previous experience in the hospitality industry is highly preferred.
Exhibits persistence, patience, creativity, and adaptability in achieving sales objectives.
Bilingual proficiency in English/Spanish preferred.
Basic understanding of accounting roles and GAAP standards beneficial.
Strong interpersonal skills for effective collaboration.
Adaptability and flexibility in a dynamic industry.
Familiarity with relevant technology and innovation in sales.

Responsibilities

Oversee all leisure sales processes, ensuring that sales strategies are effectively implemented and revenue targets are met.
Manage leisure sales programs, including customer packages, promotional offers, and loyalty programs.
Develop and maintain relationships with leisure service providers to ensure the best offerings for customers.
Stay up to date on changes to leisure sales regulations and market trends, ensuring alignment with industry standards.
Lead a team of leisure sales professionals, setting performance goals, providing mentorship, and facilitating necessary training initiatives.
Collaborate closely with Marketing and Operations teams to integrate leisure sales strategies with overall business objectives.
Develop and maintain leisure sales policies and procedures, communicating updates to relevant stakeholders.
Conduct regular evaluations of leisure sales processes to optimize performance and enhance customer satisfaction.
Coordinate with IT teams to ensure leisure sales systems are technologically sound and user-friendly.
Manage relationships with leisure sales-related vendors, negotiating contracts and overseeing service delivery to uphold quality standards.