Lei Greeter | Part-Time
AccorHotel•Wailea-Makena, HI
•Onsite
About The Position
As our lei greeter, you will be an icon of Hawaiian hospitality, welcoming visitors with open arms and adorning them with beautiful flower lei. You will be an integral part of the Hawaiian experience by giving guests their first taste of the Aloha spirit as they arrive at the hotel. The warm greeting and genuine hospitality you provide will be that start of an amazing experience and will help us turn moments into memories for our guests.
Requirements
- High School diploma and/or vocational training
- Previous experience in a Guest Service capacity is an asset.
- All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA).
- This Position does not offer sponsorship of Work Visas.
- Applicants must be legally eligible to work the United States
Responsibilities
- Greet all guests in a warm, friendly and efficient manner bringing the sense of aloha with each interaction
- Escort arriving guests from the Porte Cochere to the front desk, recognizing our loyal returning guests by name and introducing the agent to the guest
- Offer a local amuse-bouche to enjoy while guests are checking in
- Provide assistance with transportation and directions for our guests and patrons
- Share accurate information about and promote resort amenities, events and activities, when interacting with guests including (but not limited to) hours of operation, promotions, menu selection, venue and guest room location and current events.
- Interact with our guests and patrons in the lobby, sharing your knowledge and passion for Hawaiian culture and history, giving our guests a sense of place
- Replenish beverages, guest drinking glasses, amuse-bouche and serving trays
- Assist the Bell Desk with coordinating the Department’s daily activities such as check-ins, departures, vehicle pick-ups, lost luggage, guest transportation and other duties as needed
- Assist the Bell Desk with clerical duties such as the bellman’s log sheet, memos, porterage, schedules and ordering of Departmental supplies
- Assist wherever and whenever necessary for guest satisfaction and standard of operations
Benefits
- Medical, Vision and Dental
- Basic life insurance
- TDI and Long-Term Disability for regular Full-time and Part-time employees
- 401(k)
- One complimentary duty meal for all employees that work more than 6 hours per shift
- Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
- Wellness Offerings
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
