Legal Workflow Intelligence & Digital Solutions Analyst

HireNow Staffing•Cleveland, OH

17d•Hybrid

About The Position

HireNow Staffing is actively recruiting a Legal Workflow Intelligence & Digital Solutions Analyst to join one of our valued client partners in Cleveland, Ohio. This hybrid opportunity is ideal for an experienced legal technology professional who enjoys improving legal workflows through innovative technology solutions while partnering directly with attorneys, legal professionals, and cross-functional business teams. The selected professional will support the implementation, adoption, and optimization of legal technology platforms that enhance productivity, streamline legal operations, and improve client service. This role combines legal operations knowledge, technology enablement, user training, workflow analysis, and project coordination to help maximize the value of modern legal technology solutions.

Requirements

Bachelor's degree in information technology, Business, Legal Studies, Computer Science, or a related discipline is preferred.
Demonstrated experience supporting legal technology, legal operations, workflow improvement, or systems implementation within a law firm or legal department.
Strong understanding of attorney workflows, matter lifecycles, litigation support, or transactional legal operations.
Experience supporting legal technology platforms such as Kira, Luminance, Opus 2, Legora, Harvey , or similar legal technology applications.
Familiarity with generative AI prompting, workflow automation, or AI-assisted legal processes.
Strong analytical, organizational, project coordination, and problem-solving abilities.
Excellent written, verbal, presentation, and customer service skills.
Advanced proficiency with Microsoft Office, Microsoft Teams, SharePoint, Excel, and reporting tools.
Ability to manage confidential information with professionalism and discretion.
Authorized to work in the United States.
U.S. citizens only.

Nice To Haves

Experience implementing enterprise legal technology platforms.
Knowledge of Power BI or business intelligence reporting solutions.
Experience developing technology training programs for attorneys and legal professionals.
Experience supporting legal innovation, knowledge management, or digital transformation initiatives.
Familiarity with no-code or low-code automation platforms.
Strong understanding of organizational change management principles.
Stable employment history demonstrating continued growth in legal technology or legal operations.

Responsibilities

Partner with attorneys and legal professionals to improve legal workflows through technology-enabled solutions.
Configure, implement, and support legal technology platforms for litigation, contract analysis, document automation, and legal operations.
Develop user-friendly training materials, workflow guides, reference documentation, FAQs, and instructional resources.
Deliver introductory training sessions, application demonstrations, and ongoing end-user support.
Monitor platform adoption, collect user feedback, and identify opportunities to improve system utilization.
Collaborate with Innovation, Information Technology, Knowledge Management, Research, Professional Development, and Practice Group leaders on technology initiatives.
Assist with legal technology implementations, software upgrades, and workflow optimization projects.
Research emerging legal technologies, artificial intelligence platforms, and workflow automation solutions.
Prepare reports that measure user adoption, technology effectiveness, and operational improvements.
Maintain confidentiality while supporting legal professionals with technology-related initiatives.