Legal Workflow Coordinator - 2nd shift (Onsite)

RR Donnelley•Phoenix, AZ
•Onsite

About The Position

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions. This role serves as the primary point of contact for incoming requests to the department for various word processing-related projects. The position requires strong clerical administrative experience, particularly in formatting documents using MS Word. The schedule for this role is Sunday through Thursday, from 3:00 PM to 11:30 PM, with a shift differential of $2.00 per hour. Training will be conducted Monday through Friday, 9 AM to 5 PM, for the first six weeks, and the position is fully onsite in Phoenix, AZ.

Requirements

  • Must be able to commute to Phoenix, AZ
  • Must have strong clerical administrative experience formatting in MS Word
  • Ability to work in a fast-paced environment and meet pressing deadlines
  • Ability to produce quality work product
  • Minimum typing speed of 60 wpm with 95% accuracy
  • Excellent verbal and written communication skills
  • Flexibility to work overtime as required
  • High school diploma or equivalent required
  • Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook
  • Prior document processing experience in a team environment

Nice To Haves

  • Bachelor's degree or 2+ years of legal experience preferred
  • Experience and exposure to any of the below legal software and applications will be an added advantage: Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, and Citrix Workspace
  • Knowledge of legal terminology preferred but not required
  • Transcription experience a plus

Responsibilities

  • Serve as the primary point of contact for incoming requests to the department for various word processing-related projects such as formatting, proofreading, editing, the styling of documents, printing, and conversion or saving documents to images (PDF)
  • Coordinate, assign, distribute, prioritize, track and expedite workload to the department
  • Interface with requesters to gather detailed information in order to better understand the nature and requirements of assignments
  • Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion
  • Direct requests to proper resources and coordinate with local and off-site office services
  • Assist with proofreading tasks and quality control analysis during heavy volume periods
  • Deliver projects within a reasonable, negotiated timeframe
  • Perform other related duties and assist with special projects as assigned
  • Maintain thorough knowledge of all firm-supported software packages
  • Other duties as assigned

Benefits

  • medical, dental, and vision coverage
  • paid time off
  • disability insurance
  • 401(k) with company match
  • life insurance and other voluntary supplemental insurance coverages
  • parental leave
  • adoption assistance
  • tuition assistance
  • employer/partner discounts
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