Legal Tech and Operations Manager @ Justworks
About The Position
Justworks is seeking a Legal Tech & Operations Manager to lead the transformation of its Legal function as the company scales. Reporting to Senior Counsel, this role is responsible for designing and implementing systems, workflows, and knowledge infrastructure that increase the leverage, scalability, and effectiveness of the Legal team. The Legal Tech & Operations Manager will deeply learn the business and legal operations, proactively identify friction and risk, and drive cross-functional projects from concept to durable production workflows. This is a builder’s role, requiring strong technical and AI fluency, legal operations expertise, and a systems mindset. The successful candidate will lead the evaluation and rollout of AI tools and legal technology, create structured playbooks and knowledge bases, and build self-service legal guidance systems. They will also establish reporting frameworks and operational standards to ensure the Legal function operates efficiently, consistently, and at scale. This is a high-visibility opportunity to help establish the operating infrastructure of a modern legal function at a company committed to openness, integrity, and simplicity.
Requirements
- At least 5 years of experience in legal operations, legal technology, or program/project management within a legal or compliance function.
- Demonstrated success in workflow automation or AI-enabled tooling.
- Strong project management skills.
- Exceptional written communication.
- Technical instincts.
- Ability to reason about system integrations.
- Strong sense of ownership, judgment, and professional ethics.
Responsibilities
- Designing and implementing systems, workflows, and knowledge infrastructure that increase the leverage, scalability, and effectiveness of the Legal team.
- Deeply learning the business and legal operations.
- Proactively identifying friction and risk.
- Driving cross-functional projects from concept to durable production workflows.
- Leading the evaluation and rollout of AI tools and legal technology.
- Creating structured playbooks and knowledge bases.
- Building self-service legal guidance systems.
- Establishing reporting frameworks and operational standards to ensure the Legal function operates efficiently, consistently, and at scale.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
