Legal Recovery Specialist

Jimerson Birr, P.A. • Jacksonville, FL

13d • Onsite

About The Position

At Jimerson Birr, we don’t just manage cases — we drive results. We’re looking for a Legal Recovery Specialist who thrives on the challenge of recovery work, loves the thrill of negotiation, and knows how to turn “no” into “yes.” If you’re energized by fast-moving work, motivated by measurable results, and confident in handling complex debtor interactions, this is the role for you. You’ll have the autonomy to make decisions, the tools to dig deep, and the support of a team that values bold thinking and decisive action.

Requirements

• 5+ years of experience in the legal field or collections
• Excellent written communication, time management, and organizational skills.
• Excellent attention to detail and ability to manage multiple deadlines.
• Ability to manage deadlines with precision in a high-volume environment.
• Professionalism when interacting with clients, attorneys, and debtors alike.
• Ability to work independently and collaboratively in a fast-paced environment.
• Comfort working across multiple software platforms (case management, court portals, legal drafting software).

Nice To Haves

• Strong understanding of court procedures, legal documentation, and judgment enforcement is a plus.
• Experience with Collections in the State of Georgia is a plus.

Responsibilities

• Manage payment plan and stipulation collection cases from start to finish.
• Field outbound and incoming calls with professionalism, answering debtor inquiries, explaining account details, and resolving disputes in real-time.
• Draft demand letters, settlement agreements, and payment schedules in compliance with applicable laws.
• Conduct skip tracing and investigative research to locate debtors and assets.
• Execute outbound calling campaigns to initiate contact, negotiate settlements, and develop payment plans that work.
• Partner with attorneys to create and execute strategic recovery plans.
• Keep your case pipeline moving and documented — every call, every payment, every win.
• Balance high-volume call activity with quality case management to maximize recovery outcomes.
• Maintain the highest compliance standards (FDCPA/TCPA) during all phone interactions while aggressively pursuing results.

Benefits

• At Jimerson Birr, excellence is our standard — in service, quality, and results.
• Recognized as one of Florida Trend’s “Best Companies to Work For” for seven consecutive years
• Invest in our people and their growth.
• Initiative is rewarded.
• Wins are celebrated.
• Work makes an impact.
• Join a team that values accountability, innovation, and drive.
• Gives you the runway to succeed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed