Legal Product Consultant

Litera•Boston, MA

1d•Hybrid

About The Position

As a Legal Product Consultant at Litera, you will be part of a dynamic team that is passionate about driving innovation in the legal technology space. You will have the opportunity to work with cutting-edge tools and collaborate with industry experts to deliver solutions that make a real difference in the legal profession. We are seeking a Legal Product Consultant to join our Legal Knowledge Engineering (LKE) team, where legal expertise meets cutting-edge artificial intelligence. In this dynamic role, you will serve as the critical bridge between sophisticated legal practice and innovative technology solutions, working directly with law firms and legal organizations to transform how they leverage AI-powered tools in their daily workflows. As a Legal Product Consultant, you will partner with lawyers, legal operations teams, and firm leadership to successfully integrate Litera's AI-powered products into their practice. You will also play a pivotal role in product innovation, experimenting with generative AI technologies, developing machine learning solutions, and providing strategic feedback that shapes our product roadmap.

Requirements

Juris Doctor (JD) from an accredited law school
Active bar admission in at least one U.S. state, Canadian province, or the UK
Good standing with relevant bar association
Minimum 2+ years practicing transactional law
Demonstrated experience in client-facing roles
Track record of successfully managing complex projects and multiple stakeholders
Proven ability to travel approximately 30% of the time
Strong presentation and training capabilities
Excellent relationship-building and stakeholder management skills
Adaptability and comfort with rapidly evolving technology landscape

Responsibilities

Lead comprehensive onboarding and adoption programs for law firms implementing Litera's AI-powered products
Design and execute custom integration strategies that align with clients' existing legal workflows and processes
Conduct in-person and virtual training sessions to demonstrate product value and maximize user engagement
Build and maintain strong relationships with key stakeholders, serving as their trusted advisor on legal technology strategy
Travel to client sites (approximately 30% of time) to provide hands-on support and workflow optimization
Experiment with and test generative AI and machine learning technologies to enhance product capabilities
Create and refine sophisticated prompts for accurate extraction of information from complex legal document sets
Develop and train new "smart fields" and data points specifically for transactional documents in securities and financing
Collaborate with product and engineering teams to implement AI-driven solutions based on real-world client needs
Stay current on emerging legal technology trends and identify innovative opportunities for product enhancement
Act as the voice of the customer, translating client needs into actionable insights for product development
Contribute to product roadmap planning by identifying market gaps, use cases, and improvement opportunities
Develop best-in-class playbooks and processes that drive customer success and product adoption
Provide detailed feedback on product performance and user experience to guide continuous improvement