Legal Performance Manager

firstsourc•Thousand Oaks, CA

64d•Onsite

About The Position

We are looking for a candidate to serve as a Performance Manager, representing the company’s and client’s interests as a liaison. The candidate will have oversight and be responsible for driving the legal process and performance with several vendor law firms. The ideal candidate will be comfortable helping vendor firms assertively pursue litigation strategies by assisting with media support, file review, resolution discussions, and timely escalation of important issues. The applicant should be comfortable working with attorney and non-attorney firm management via regular daily contact and formalized weekly performance calls.

Requirements

Bachelor's degree in a relevant field such as Business, Law, Operations, or a Juris Doctor (JD) degree
Drafting and analytical skills to update and develop new operational procedures
Solid understanding of the legal process, with the ability to manage cases through all phases of litigation
Proven ability to multitask and maintain a high level of attention to detail in a fast-paced environment
Intelligent, detail-oriented, and customer-service savvy interactions
Excellent presentation skills, both written and verbal skills
Highly skilled in Outlook, Excel, and Word
Comfort communicating with information systems professionals for reporting and automation.
Ability to interact effectively with a wide range of staff throughout the company
Aptitude in identifying and resolving issues in file resolution and litigation timeliness
Ability to track and report on daily and monthly collection metrics
Leadership Skills
Communication Proficiency
Organizational Skills
Presentation Skills
Thoroughness
Time Management
Problem Solving/Analysis
Financial Management

Nice To Haves

Some travel may be required as a necessary function of the job role

Responsibilities

Driving the legal process and performance with several vendor law firms.
Assisting vendor firms assertively pursue litigation strategies.
Assisting with media support, file review, and resolution discussions.
Timely escalation of important issues.
Regular daily contact and formalized weekly performance calls with attorney and non-attorney firm management.
Drafting and analytical skills to update and develop new operational procedures.
Managing cases through all phases of litigation.
Interacting effectively with a wide range of staff throughout the company.
Identifying and resolving issues in file resolution and litigation timeliness.
Tracking and reporting on daily and monthly collection metrics.