Legal Optimization Transformation Leader

Regions Bank•Charlotte, AL

1d•Onsite

About The Position

At Regions, the Legal Process Optimization Lead identifies, leads, and manages Legal-specific process improvement projects and transformation initiatives using structured improvement methodologies. This role partners closely with Legal leadership and practice areas to strengthen execution, drive operational excellence, mitigate risk, and create a sustainable culture of continuous improvement within the Legal group.

Requirements

Bachelor’s degree in Engineering, Business, Operations Management or a related quantitative or analytical field
Ten (10) years of process improvement, project management or related experience with significant experience supporting Legal, Risk, Compliance or other highly regulated functions
Ability to assess change management impact and operational and regulatory risk
Ability to demonstrate confidence and professionalism when advising senior Legal executives
Ability to operate effectively in a fast-paced and deadline-driven Legal environment
Ability to think strategically and tactically with strong analytical, critical thinking and problem-solving skills
Ability to work independently with minimal supervision
Advanced proficiency in Microsoft Office particularly Excel and PowerPoint
Knowledge of legal and regulatory requirements and their impact on Legal operations
Strong organizational, communication and time management skills
Strong teaching, coaching and facilitation capabilities
Strong understanding of technology and operations concepts including SDLC, Agile methodologies, system integrations, Lean principles and project or program management

Nice To Haves

Master’s degree
Advanced knowledge of statistical analysis, business intelligence and project management tools such as Sigma XL, Power BI and JIRA
Business Process Model and Notation (BPMN) experience
Documented teaching and coaching experience
Experience supporting Legal, Compliance or regulatory-driven environments
Financial services or banking experience
Lean certification
Six Sigma Master Black Belt certification

Responsibilities

Identifies, recommends and implements best practices to optimize Legal processes, workflows and service delivery models
Partners with Legal senior leadership to embed process improvement methodologies into Legal strategy, planning and operations
Leads complex Legal transformation initiatives that frequently require cross-functional collaboration with Compliance, Risk, Technology, Finance and business partners
Improves end-to-end Legal processes that result in expense reduction, improved cycle time, increased capacity, enhanced service quality and reduced legal and regulatory risk
Coaches and mentors Legal associates and leaders on structured process improvement methodologies while fostering a culture of continuous improvement
Acts as a trusted advisor to Legal leadership on operational challenges, capacity constraints, risk mitigation and strategic opportunities
Conducts current-state Legal process assessments, identifies gaps and control weaknesses and designs future-state processes aligned with evolving regulatory and business requirements
Identifies Legal operational issues, performs root cause analysis and develops solutions that clearly articulate strategic improvement opportunities
Supports the full lifecycle of Legal strategic initiatives from ideation through execution including problem definition, solution design and implementation
Evaluates Legal processes, procedures, controls and roles to identify continuous improvement and risk reduction opportunities
Contributes to workflow redesign, documentation and risk and control identification in partnership with Legal Risk and Compliance stakeholders
Leads project-oriented work that synthesizes complex information and presents findings to support Legal leadership decision making
Translates complex operational, regulatory and financial insights into clear and actionable recommendations tailored for executives, attorneys and Legal staff
Builds strong relationships across Legal practice areas and with enterprise partners supporting Legal operations
Develops and delivers concise analyses for Legal leadership including opportunity assessments, recommendations and financial or capacity validation using standard presentation formats
Works toward attainment of company sponsored Lean Six Sigma Master Black Belt certification if not already obtained