Legal Operations Solutions Analyst (Remote)

Cengage Group • Virtual US MA, MA

4d • $67,000 - $87,100 • Remote

About The Position

Join our ambitious Legal Operations team as a Legal Solutions Analyst. You will play a key role in improving our legal technology ecosystem and driving innovation through data insights and AI. This position suits someone passionate about using technology to improve efficiency and provide world-class legal solutions.

Requirements

• Bachelor’s degree in business, Legal Studies, Information Systems, or related field.
• 5+ years of experience in legal operations, legal technology, or related roles.
• Familiarity with CLM systems and other legal tech tools.
• Strong analytical skills with experience in data visualization and reporting (e.g., Excel, Power BI, Tableau).
• Excellent communication and collaborator management skills.
• Experience and interest in integrating AI solutions into legal processes.
• Ability to work independently and collaboratively in a fast-paced environment.

Nice To Haves

• Experience in the EdTech industry or companies that emphasize digital tools.
• Knowledge of legal process automation and project management experience.

Responsibilities

• Partner with Information Technology and Legal’s Technical Product Owner to maintain and coordinate legal technology platforms.
• Evaluate and recommend improvements to our legal tech landscape for improved efficiency and scalability.
• Integrate technology-based solutions to optimize workflows, decision-making, and cost savings.
• Collaborate with the Director, Legal Operations and the Director, Contract Management on managing CLM tools.
• Streamline contract workflows to improve lifecycle management processes.
• Coordinate the Legal SharePoint environment, ensuring accurate governance and document accessibility.
• Manage the Legal Central Intake system alongside the Senior Legal Operations Analyst.
• Build and refine workflows for efficient triage and response to requests.
• Deliver data-driven insights to inform legal collaborators' decision-making.
• Provide quarterly reports on technology performance and operational benchmarks.
• Conduct regular check-ins with legal leaders to identify process improvement opportunities.
• Collaborate cross-functionally to align legal operations with business objectives.
• Assist in process optimization initiatives across the legal department.
• Support vendor management, budgeting, and other operational tasks.

Benefits

• Total Rewards package designed to support and empower our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level