Legal Operations Project Manager

Harvey•New York, NY

1d•$99,200 - $148,800

About The Position

We are looking for a Legal Operations Project Manager to join our legal team to help modernize how Legal operates through both best-in-class legal operations practices and hands-on use of AI. By combining traditional legal ops experience with familiarity with AI tools and automation platforms, you will help turn operational problems into scalable, AI-enabled solutions. You will partner closely with Legal and cross-functional stakeholders to deliver on the Legal Ops roadmap and help ensure that Legal’s tooling, data, and processes support Harvey’s rapid growth. It is a unique opportunity to be a key contributor to an AI-native legal operations function inside a company that is itself defining the future of AI for legal work.

Requirements

3 to 6 years of experience in an operations or project management role, with responsibility for running and improving cross-functional systems, processes or programs; experience may come from legal operations, business operations, systems operations or a related function
Meaningful experience working in or closely with an in-house legal team, with a practical understanding of how Legal supports the business
A builder’s mindset: comfortable owning many moving pieces at once and energized by creating structure in a function that is still taking shape, rather than optimizing an established playbook
Experience contributing to the design and implementation of processes, systems and programs for Legal or other G&A functions, from requirements gathering through rollout and iteration
Comfortable working with both Legal and technical teams, helping turn business needs into practical process and system requirements, with experience or strong interest in applying AI tools in a legal or professional services setting
Comfortable operating with general guidance, seeking direction on new or unfamiliar issues, and balancing competing priorities and sustaining momentum in a globally distributed organization
Strong analytical and systems-thinking skills, with familiarity across legal technology (e.g. matter management, knowledge management, ticketing and document repositories) and experience building and interpreting metrics

Nice To Haves

Hands-on experience with CLM or contracting systems
Practical experience building or deploying AI-driven workflows, with familiarity with agentic behavior, orchestration, prompt engineering, performance metrics and safety protocols
Experience helping design AI guidance, guardrails, or adoption programs for a legal or professional services team

Responsibilities

Manage end-to-end legal operations projects, including gathering requirements, designing and improving workflows, coordinating cross-functional stakeholders and managing implementation and iteration for areas such as intake, matter management, advice requests and policy changes
Translate priorities and direction into concrete project plans, timelines and execution steps, serving as the connective tissue between strategy and day-to-day delivery
Support AI enablement across Legal, including identifying use cases, evaluating and piloting AI tools (including Harvey), and helping with training and adoption efforts
Contribute to building and maintain legal metrics, dashboards and operational reporting across workload, turnaround times, risk patterns and operational performance
Support the evaluation, implementation, administration and continuous improvement of the legal technology stack and vendor relationships across knowledge management, matter tracking, e-billing and spend management, document management and contract-related tooling
Develop and maintain legal knowledge assets, including templates, playbooks, FAQs, self-service resources and internal documentation
Support routine operational, administrative, systems and data work as priorities evolve