Legal Operations Manager, Marketing, Brand & IP

Scout MotorsCharlotte, NC
$140,000 - $170,000Onsite

About The Position

The Legal Operations Manager, Marketing, Brand & IP will support the Associate General Counsel – Marketing & Brand by managing the operational infrastructure that enables efficient legal support for Scout Motors’ marketing, brand, and intellectual property programs. This role is embedded within the Marketing & Brand Legal function and focuses on the systems, processes, and documentation that support marketing legal review, trademark portfolio coordination, brand protection efforts, and advertising claims substantiation. Working in close collaboration with Scout Motors’ central Legal Operations team, this position will design and maintain workflows, knowledge resources, and reporting tools that allow the legal team to scale its support for high-volume marketing and brand initiatives.

Requirements

  • Bachelor’s degree required
  • 8-12 years of experience in legal operations, intellectual property support, brand protection, legal program management, or paralegal work
  • Experience working in a fast-paced in-house legal department or high-growth company environment
  • Familiarity with IP management systems (e.g., Maxval, Anaqua) and workflow tools (e.g., Jira, ServiceNow)
  • Strong organizational and project management skills with the ability to manage multiple priorities simultaneously
  • Ability to conduct research and prepare clear summaries to support attorney decision-making
  • Experience managing documentation systems, knowledge libraries, or operational workflows
  • Excellent written and verbal communication skills
  • Ability to collaborate effectively across cross-functional teams in a fast-paced environment

Nice To Haves

  • CLOC (Corporate Legal Operations Consortium) or ACC (Association of Corporate Counsel) certifications preferred
  • Experience supporting trademark portfolios, advertising claims programs, or marketing legal teams strongly preferred

Responsibilities

  • Manage and optimize the Marketing Legal Review intake and workflow system, ensuring requests are tracked, prioritized, and routed efficiently to attorneys
  • Coordinate operational aspects of Scout Motors’ trademark portfolio, including tracking filings, renewals, and communications with outside counsel
  • Support brand protection and enforcement operations by monitoring watch-service alerts, conducting preliminary research, and tracking cease-and-desist and takedown activities
  • Build and maintain a centralized Advertising Claims Substantiation Library, documenting evidence supporting marketing claims and maintaining libraries of approved disclosures and disclaimers
  • Maintain Legal Guardrail playbooks and self-service resources that help marketing teams understand trademark usage, advertising compliance, and brand guidelines
  • Identify opportunities to improve operational efficiency through automation and AI-enabled tools that support marketing legal review and trademark monitoring workflows
  • Develop dashboards and reporting tools to track legal request volume, enforcement activity, portfolio status, and operational metrics
  • Partner closely with marketing, product planning, engineering, and legal teams to maintain organized and scalable processes supporting brand and marketing initiatives

Benefits

  • Competitive insurance including: Medical, dental, vision and income protection plans
  • 401(k) program with: An employer match and immediate vesting
  • Generous Paid Time Off including: 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
  • Pay Transparency
  • Annual performance bonus program
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