Legal Manager

The Michaels Organization•Washington, DC

17h

About The Position

The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives – ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day. The Legal Manager is responsible for overseeing rent collection performance and landlord-tenant legal administration across multiple Michaels communities within an assigned portfolio. This role manages delinquency performance, legal filings, legal timelines, and compliance requirements while partnering with Community Managers, Accounting, Compliance, and Resident Services to drive strong financial outcomes. The position protects asset performance while supporting Michaels’ mission of Lifting Lives through fair, compliant, and resident-focused collection practices.

Requirements

Minimum 2–3 years of property management, rent collection, or landlord-tenant legal administration experience.
Experience managing delinquency performance across multiple communities preferred.
Experience with landlord-tenant court procedures, eviction filings, and legal collection processes strongly preferred.
Experience with RealPage required or strongly preferred.
High school diploma or GED required.
Strong knowledge of rent collection processes and landlord-tenant procedures.
Ability to analyze delinquency data and recommend performance improvements.
Strong written and verbal communication skills.
Intermediate proficiency in Microsoft Excel.
Strong organizational and time management skills with the ability to manage multiple communities simultaneously.
Ability to work collaboratively and maintain a solution-oriented approach.
Ability to handle confidential information with discretion.

Nice To Haves

Additional training in landlord-tenant law, property management, affordable housing, or related field preferred.

Responsibilities

Achieve or exceed budgeted uncollectable rent and other income goals across assigned communities.
Review delinquency reports, aged receivables, subsidy receivables, and monthly financial results to identify trends and implement corrective action plans.
Prepare, file, and track Failure to Pay Rent complaints, Writs of Restitution, eviction filings, and related landlord-tenant court documentation in compliance with applicable federal, state, and local regulations.
Attend court hearings both virtually and in-person, coordinate eviction scheduling with applicable courts, agencies, law enforcement offices, or third-party legal partners and ensure adherence to all legal timelines and notice requirements.
Maintain accurate resident ledgers in RealPage and ensure complete documentation of account notes, legal filings, rent determination notices, and correspondence.
Collaborate with Accounts Receivable to resolve misapplied payments, correct and research ledger discrepancies, and required adjustments.
Initiate resident communication regarding balances, repayment plans, subsidy adjustments, and account updates.
Track rental assistance applications and ensure timely and accurate posting of subsidy payments.
Maintain and regularly update a legal tracker for each assigned property.
Maintain and monitor Do Not Accept lists, affidavits, and other required legal or collection-related documentation.
Participate in portfolio review meetings with Community Managers and regional leadership to assess collection performance and legal exposure.
Is Liaison when the Community Manager is absent to complete monthly legal filings and legal duties typically handled by the Community Manager.
Coach and support onsite teams on rent collection best practices, legal compliance requirements, and RealPage workflows.
Maintain compliance with all applicable federal, state, and local Fair Housing laws, landlord-tenant regulations, and Michaels policies.