Legal Inventory Management Specialist

PRA Group • Norfolk, VA

3d

About The Position

Assists in the receipt, investigation and resolution of charged off accounts. Responsible for investigating and processing assigned accounts as well as recording all research and work performed. Uses research to determine the appropriate account classification and updates the accounts as appropriate. Obtains account information/verification from seller and electronically files documentation per policy and procedure. Serves as a liaison between Inventory Management and internal departments to research accounts ad hoc and provides information as required to appropriate parties. Performs ad hoc tasks assigned by management. Contributes to a positive and collaborative team environment. Participates in all required training and ensures compliance with training and regulatory requirements across areas of organizational responsibility. Identifies violations of Company policies and practices; informs management of behaviors that may significantly impact the Company.

Requirements

• High School Diploma or equivalent
• Minimum of 1-year hands-on experience working in collections, customer service, or account inventory type positions, preferably in the collections industry
• Proficient Microsoft Office skills including Office, Word and Excel and internet
• Ability to define problems, organize and collect data, establish facts, and draw valid conclusion
• Ability to work flexible schedule
• Self-aware, self-motivated, reflective, and able to learn from mistakes, with an ability to learn quickly while on the job
• Strong communication skills (written and oral), judgement, and collaboration skills to interact positively across all levels of organization
• Must be able to handle multiple projects and tasks simultaneously while meeting deadlines
• Excellent organizational skills with a high attention to detail
• Fluent English
• Legally authorized to work in the United States
• Should not require, now or in the future, sponsorship for employment visa status

Nice To Haves

• Associate's degree preferred

Responsibilities

• Investigating and processing assigned accounts
• Recording all research and work performed
• Determining the appropriate account classification and updating accounts
• Obtaining account information/verification from seller and electronically filing documentation
• Serving as a liaison between Inventory Management and internal departments to research accounts ad hoc
• Providing information as required to appropriate parties
• Performing ad hoc tasks assigned by management
• Contributing to a positive and collaborative team environment
• Participating in all required training and ensuring compliance with training and regulatory requirements
• Identifying violations of Company policies and practices and informing management of behaviors that may significantly impact the Company

Benefits

• We are a drug free workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED