Legal Inventory Management Specialist

PRA Group (Nasdaq: PRAA)•Norfolk, VA

4d•Onsite

About The Position

Assists in the receipt, investigation and resolution of charged off accounts. PRA Group is a global leader in acquiring and collecting nonperforming loans, returning capital to banks and other creditors to help expand financial services for consumers. With thousands of employees worldwide, PRA Group companies collaborate with customers to help them resolve their debt.

Requirements

High School Diploma or equivalent
Minimum of 1-year hands-on experience working in collections, customer service, or account inventory type positions, preferably in the collections industry.
Proficient Microsoft Office skills including Office, Word and Excel and internet
Ability to define problems, organize and collect data, establish facts, and draw valid conclusion
Ability to work flexible schedule
Self-aware, self-motivated, reflective, and able to learn from mistakes, with an ability to learn quickly while on the job
Strong communication skills (written and oral), judgement, and collaboration skills to interact positively across all levels of organization
Must be able to handle multiple projects and tasks simultaneously while meeting deadlines
Excellent organizational skills with a high attention to detail
Fluent English
Applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

Nice To Haves

Associate's degree preferred

Responsibilities

Investigating and processing assigned accounts as well as recording all research and work performed
Using research to determine the appropriate account classification and updating the accounts as appropriate
Obtaining account information/verification from seller and electronically filing documentation per policy and procedure
Serving as a liaison between Inventory Management and internal departments to research accounts ad hoc and providing information as required to appropriate parties
Performing ad hoc tasks assigned by management
Contributing to a positive and collaborative team environment
Participating in all required training and ensuring compliance with training and regulatory requirements across areas of organizational responsibility
Identifying violations of Company policies and practices; informing management of behaviors that may significantly impact the Company