Legal Department Coordinator

Dutch Bros Coffee•Phoenix, AZ

2d•Hybrid

About The Position

At Dutch Bros, we bring high energy, massive smiles, and genuine human connection to everything we do— and the Legal Department is no exception! We are seeking a dynamic, detail-obsessed, and customer-service minded Legal Department Coordinator to be the operational heart of our growing legal team. As a key member of the Company’s growing Legal team, you’ll act as the central traffic controller for the entire department by providing the administrative and operational support that keeps the department running efficiently day-to-day. This role serves as the primary point of contact for the Legal Department's general email inbox and internal Business Portal (the “Legal Front Door”) intake queue. Key responsibilities include intake and triage of incoming legal matters, managing registered agent portal notifications, processing physical and outgoing mail/shipping, supporting invoice reconciliation, coordinating the Chief Legal Officer's (CLO) calendar, and organizing department meetings and events. Working closely under the direction of paralegals and attorneys, this role ensures all incoming legal matters are triaged, prioritized, and routed efficiently. This position requires strong organizational skills, sound judgment, a strict commitment to confidentiality and legal privilege, and the ability to manage multiple priorities in a fast-paced environment.

Requirements

High School Diploma or GED required
2+ years of general office or administrative experience required
Humble, hungry, and smart team player who takes initiative and follows through independently, required
Basic understanding of privilege, confidentiality, and discretion in handling sensitive information, required
Strong verbal and written communication skills, with the ability to interact professionally with attorneys, paralegals, business partners, and outside vendors, required
Strong organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines, required
Proficiency with standard office technology, including Microsoft 365 (Outlook, SharePoint, Teams, Word, Excel, PowerPoint), Docusign, and video conferencing platforms, required
Comfortable managing physical mail, shipping, and general office logistics, required
Ability to work effectively both independently and as part of a team, required
Ability to acknowledge and comply with all corporate policies and procedures, required

Nice To Haves

Associate's Degree preferred
experience within a legal, corporate, or professional services environment preferred
proficiency with Smartsheet, AI tools (e.g., Claude, Microsoft Copilot) and a basic understanding of matter intake or matter management systems (e.g., LawVu), preferred
Experience supporting expense or invoice processing, preferred

Responsibilities

Monitor, triage, and respond to routine inquiries in the Legal Department's general email inbox, routing more complex requests to the appropriate attorney, paralegal, or cross-functional team
Serve as the primary point of contact for the intake, setup, and assignment of all new contracts, legal matters, and general inquiries within the Legal Department’s Business Portal (the” Legal Front Door”)
Serve as the primary administrator for the Company’s registered agent portal; actively monitor and ensure formal acknowledgement of all incoming Service of Process (“SOP”) notifications and legal notices for timely intake
Ensure consistency with intake setup by reviewing new submissions for completeness, categorizing requests, and timely assignment to the appropriate paralegal or attorney team member for processing
Manage the CLO's calendar, including scheduling, prioritizing, and resolving conflicting meeting requests
Coordinate Legal Department meetings, including scheduling, setting up virtual/in-person logistics, distributing agendas, and capturing notes and action items
Support planning and coordination of Legal Department events, such as team lunches, celebrations, and other engagement activities
Receive, sort, and distribute all incoming physical mail and packages for the Legal Department, including time-sensitive items such as service of process, as directed by paralegals and attorneys
Prepare, process, and coordinate outgoing mail and shipments for the Legal Department, including tracking and confirming delivery
Scan and file incoming and outgoing correspondence in accordance with the department's document retention protocols
Support legal spend management and invoice reconciliation for the Legal Department, including logging, coding, and matching invoices to matters or budget lines
Follow up with outside counsel, vendors, and internal partners on missing or incomplete invoice information
Maintain organized, up-to-date filing systems for department records, in accordance with established protocols
Support the collection and routing of document signatures, including manual, notary, and electronic signatures
Assist with the preparation and formatting of department reports, presentations, and other materials as requested
Assist with processing form documents and basic agreements for signature (e.g., NDAs, contractor, and vendor agreements)
Maintain state Bar license and CLE compliance for company attorneys to ensure active status and timely renewals
Order and maintain office and department supplies
Provide backup administrative support to other members of the Legal Department during absences or periods of high volume
Identify opportunities to improve administrative processes and workflows within the department
Perform other administrative duties required to maintain the normal course of business
Other special projects as needed