Legal & Claims Manager, Professional Services Group

Aon Corporation • New York, NY

2d • Hybrid

About The Position

Our Professional Services Practice serves many of the world’s leading law firms, accounting firms and management consulting firms. We help clients design and place Professional Liability, Cyber Liability, Employment Practices Liability (EPL), Management Liability (D&O), Fiduciary, and Property and Casualty (P&C) coverages. As a Legal & Claims Manager you will lead complex claim advocacy and collections for PSP clients, helping them achieve optimal outcomes on high‑impact claims.

Requirements

• Minimum 10 years of insurance‑related experience with a strong focus on claims, coverage and/or litigation involving: Lawyers professional liability / legal malpractice (E&O) and/or other professional services E&O; and One or more of: accountants E&O, management consultants E&O, cyber liability, EPL, or D&O/management liability or Property and Casualty (P&C).
• Demonstrated experience advocating on complex or disputed claims, including direct negotiation with insurers.
• Strong legal and insurance coverage background, including review and interpretation of policy wording.
• Proven ability to manage multiple matters simultaneously in a fast‑paced environment and meet tight deadlines.
• Strong proficiency with Microsoft Excel and other Microsoft applications; comfort working with claim data and reports and communicating data-driven insights.
• Excellent written and verbal communication skills comma with the ability to explain complex coverage and claim issues to non-lawyers and build trusted relationships with senior stakeholders.
• JD or equivalent graduate degree required.

Nice To Haves

• Bar admission is a plus but not required.
• Experience working for or with law firms, insurers, or brokers on E&O or financial lines claims is strongly preferred.

Responsibilities

• Lead complex claim advocacy and collections for PSP clients, helping them achieve optimal outcomes on high‑impact claims.
• Manage multiple matters simultaneously in a fast‑paced environment and meet tight deadlines.
• Advocate on complex or disputed claims, including direct negotiation with insurers.
• Review and interpret policy wording.
• Communicate complex coverage and claim issues to non-lawyers and build trusted relationships with senior stakeholders.
• Work with claim data and reports and communicate data-driven insights.

Benefits

• a 401(k) savings plan with employer contributions
• an employee stock purchase plan
• consideration for long-term incentive awards at Aon’s discretion
• medical, dental and vision insurance
• various types of leaves of absence
• paid time off, including 12 paid holidays throughout the calendar year
• 15 days of paid vacation per year
• paid sick leave as provided under state and local paid sick leave laws
• short-term disability and optional long-term disability
• health savings account
• health care and dependent care reimbursement accounts
• employee and dependent life insurance and supplemental life and AD&D insurance
• optional personal insurance policies
• adoption assistance
• tuition assistance
• commuter benefits
• an employee assistance program that includes free counseling sessions
• two “Global Wellbeing Days” each year
• agile environment allows you to manage your wellbeing and work/life balance
• continuous learning culture inspires and equips you to learn, share and grow

What This Job Offers

• Job Type: Full-time
• Career Level: Manager