Legal Billing Support Specialist

McMichael Taylor Gray, LLC•Peachtree Corners, GA

4d•Onsite

About The Position

McMichael Taylor Gray, LLC is seeking a Legal Billing Support Specialist for our Peachtree Corners, GA office location. The ideal candidate will have prior billing experience in foreclosure/default services. Law firm experience working in the default services industry is preferred. This position is responsible for supporting the firm's billing operations by ensuring accurate and timely client invoicing, maintaining billing records, assisting attorneys and legal staff with billing-related inquiries, and helping ensure compliance with client billing guidelines. This role works closely with attorneys, legal assistants, accounting personnel, and clients to facilitate efficient billing processes and support revenue collection efforts.

Requirements

High School Diploma or equivalent required
Minimum 1-2 years billing and accounts receivable experience. required
Minimum of 1-2 years in law firm billing, with prior experience in the default industry (foreclosures, bankruptcy, debt collection) strongly preferred
Excellent written and oral communication skills
Outstanding attention to detail and ability to multi-task
Must have working knowledge of general accounting principles
Highly proficient in MS Word, MS Outlook and Excel
Must pass a background check
Able to provide two professional references
Subject to pre-employment screens and confirmation of eligibility to work in the United States
May be subject to criminal and/or credit history checks and reference checks depending on the nature of the position
Consideration for employment is conditional upon successful completion of required standards

Nice To Haves

college degree in finance, accounting, or paralegal studies preferred
Experience with CaseAware or some other client case management system preferred
Lender and mortgage services billing interface platforms preferred (New Invoice, Tempo, Dara, LEDES, iClear)

Responsibilities

Facilitate the request, tracking and monitoring approvals for fees that exceed established allowable amounts
Communicate with clients and internal staff to obtain necessary authorizations for over-allowable charges and ensure proper documentation is maintained
Monitor outstanding approval requests and follow up as needed to support timely billing and service delivery
Process service release instructions received from clients, ensuring requests are accurately documented, authorized, and completed within established service standards
Abide by the FNMA/FHLMC Attorney Fee schedule guidelines and client contract billing schedules
Update client and firm case management systems timely and accurately
Maintain accurate records within billing and case management systems to support audit readiness and compliance requirements
Generate reports and provide status updates related to fee approvals, service releases, and billing activities.
Identify opportunities to improve processes, enhance efficiency, and strengthen internal controls
Serve as backup support for Accounts Payable functions, including invoice processing, vendor payment support, and related administrative tasks as needed
Assist with retrieving ACH breakdowns and payment allocation as needed
Participate in monthly billing and financial closing process
Ensure confidentiality and compliance with firm policies and GSE regulations