Remote Legal Billing Specialist

Aston Carter•Tampa, FL

2d•$30 - $40•Remote

About The Position

This role offers an experienced Legal Billing or Accounting Specialist the opportunity to support a large, international law firm in managing accurate, timely, and compliant client billing. You will handle a wide range of billing and accounting inquiries, maintain precise account records, and ensure matters align with client-specific billing guidelines. The position is fully remote, while still providing exposure to complex legal billing processes and systems within a major law firm environment.

Requirements

At least 2 years of client billing or accounting experience, preferably in a professional services or legal environment.
Strong accounts receivable and billing collections experience.
Hands-on experience with legal billing processes and terminology.
Experience with eBilling systems and electronic invoicing workflows.
Proficiency in MS Office, including strong Excel skills for data entry, reporting, and analysis.
Demonstrated experience with invoicing, data entry, accounting, and collections.
Experience providing billing-focused customer service to internal teams and external clients.
Familiarity with legal billing software and tools such as Aderant and Chrome River.
Ability to review and interpret billing guidelines and apply them to matter setup and billing configurations.
Strong attention to detail and accuracy when updating account, contact, and billing information.
Effective written and verbal communication skills for handling inquiries and documenting resolutions.
Ability to manage multiple tasks and deadlines in a fast-paced, high-volume billing environment.

Nice To Haves

High school diploma or equivalent (diploma required).
Experience working in a large law firm or professional services organization.
Familiarity with ServiceNow or similar ticketing and request-management systems.
Comfort working with multiple billing and financial systems simultaneously.
Strong organizational skills and the ability to prioritize work based on operational needs.
Proactive approach to problem-solving and continuous improvement in billing processes.

Responsibilities

Review and resolve accounting and billing inquiries from internal team members and clients in a timely and professional manner.
Refer complex or escalated billing and accounting issues to the appropriate parties when necessary.
Review, update, and maintain accurate account and billing information and statuses in the firm’s systems.
Research billing and account information requests and provide thorough, documented follow-up.
Process internal requests for updates to billing information, including changes to billing arrangements and client instructions.
Review and enter new business billing intake information accurately and completely as needed.
Set up new billing matters in accordance with client guidelines and firm policies as required.
Perform a variety of data changes, including updating addresses, contact information, client groups, insurance information, and billing information.
Review billing guidelines to ensure matters are set up appropriately with respect to billing rates and financial contractual agreements.
Support eBilling processes, including preparation and submission of electronic invoices through designated platforms.
Collaborate with internal stakeholders to ensure accurate invoicing, collections support, and resolution of billing discrepancies.
Use Excel and other tools to perform data entry, reporting, and analysis related to billing and accounts receivable.