Legal Billing Specialist

Benesch Law•Chicago, IL

27d•Hybrid

About The Position

At Benesch, we pride ourselves on exceeding expectations and building trust with both clients and employees, who are considered the firm's #1 asset. The firm is committed to providing high-level legal service and fostering a positive work environment, earning recognition on Chicago and Cleveland's Top Workplaces lists and advancing on the AmLaw 150 list. Benesch offers a hybrid schedule, career development, transparent leadership, and celebrates diversity, equity, and inclusion. The firm is one of the fastest-growing in the nation with offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. Benesch is seeking a Legal Billing Specialist for its Chicago office, offering work-from-home flexibility. This role is for a problem-solver with legal billing experience who is detail-oriented and seeks accomplishment. The Legal Billing Specialist manages the firm's billing process for assigned portfolios, working with billing attorneys and clients to ensure accurate and timely processing of proformas/prebills. This individual may also create reports and analytics.

Requirements

At least 2 years of law firm billing experience or a recent graduate with a degree in finance, accounting or mathematics.
A solid working knowledge of Excel.
Aderant or 3E experience is required.
Strong analytical abilities.
Solid communication and interpersonal skills.
Flexibility to ensure deadlines are consistently met.

Responsibilities

Manage the full life-cycle of the billing process for a designated portfolio of client accounts, which includes reviewing proformas/prebills and making preliminary edits; ensuring that attorneys receive, review, and return accurate proformas/prebills in a timely manner; working with attorneys and staff to finalize invoices; and submitting finalized invoices in the appropriate format.
Establish, foster, and maintain professional and collaborative relationships with attorneys, staff, and clients to provide competent account support to both attorney and client.
Coordinate successful submission of invoices electronically, including setup of electronic clients, monitoring submissions for acceptance, troubleshooting issues, communicating e-billing changes to affected parties, and confirming proactively that invoices conform to requirements.
Monitor rates, alternative fee arrangements, and billing guidelines; revalue rates as appropriate; track disbursements; monitor progress against approved budgets; and communicate with appropriate parties with respect to write-offs.
Research, analyze, and respond to identified issues and inquiries.
Communicate directly with clients as requested or as established and provide clients with requested reports or analyses related to alternative fee arrangements, special rate structures, collection arrangements, and any other administrative matter(s).
Monitor unbilled amounts, client trust accounts, accurate payment application, and unapplied funds throughout the life-cycle of assigned accounts.
Participate in continuous improvement projects.
Perform other functions and duties as assigned.