Legal Billing Appeals Specialist

Klinedinst PC•San Diego, CA

1d•$25 - $38•Onsite

About The Position

Klinedinst PC is seeking a Legal Billing Appeals Specialist to manage the appeals workflow across their e-billing platforms. This role is crucial for investigating invoice reductions or rejections, building responses, and submitting appeals to protect the firm's earned revenue. The position requires a detail-oriented individual who can interpret outside counsel guidelines, understand billing discrepancies, and craft persuasive, well-documented rebuttals. This role is central to the firm's revenue recovery efforts and requires strong analytical and communication skills.

Requirements

2+ years of legal billing experience in a law firm environment.
Direct exposure to e-billing portals and carrier OCGs.
Demonstrated experience preparing and submitting billing appeals or invoice dispute responses.
Strong written communication skills.
Proficiency in Microsoft Word and Excel.
Comfort navigating multiple web-based e-billing platforms.
High attention to detail and the ability to manage a live appeals queue with competing deadlines.
Familiarity with insurance defense billing norms, carrier payment practices, and common OCG restrictions.

Nice To Haves

Experience with Aderant Expert or similar legal billing systems (Juris, Elite, ProLaw).
Exposure to Legal Tracker, TyMetrix 360, Collaborati, or Mitratech e-billing platforms.
Familiarity with ABA billing guidelines and litigation support billing codes (task-based billing).
Billblast Experience.

Responsibilities

Review billing reductions and rejections across e-billing portals and triage by root cause.
Research applicable outside counsel guidelines (OCGs) and matter billing instructions to identify grounds for appeal.
Draft and submit appeal responses with supporting documentation, narrative justification, and references to OCG provisions.
Track appeal status through resolution and escalate unresolved disputes to the Billing Manager or responsible attorney.
Maintain an appeals log with outcome tracking to identify patterns in carrier reductions and inform future billing practices.
Submit invoices through carrier e-billing platforms and resolve submission errors and rejections at the line-item level.
Coordinate with attorneys and legal assistants on time entry corrections, narrative adjustments, and write-offs required prior to resubmission.
Serve as the primary point of contact for carrier billing contacts regarding disputed invoice line items.
Communicate appeal outcomes to attorneys and billing leadership, including any permanent OCG restrictions that affect future billing.
Support month-end close by ensuring appealed invoices are accurately reflected in AR and flagged in the billing system (Aderant Expert).