Legal Associate

Quality Staffing•Nashville, TN

21h•Hybrid

About The Position

Quality Staffing, Inc., also doing business as Goddard Mason Executive Search, a leading full-service employment agency matching qualified talent with some of the area's top companies, is looking for an experienced Legal Associate to work through our agency as a contract employee with the Tennessee Department of TennCare (TN TennCare) located in Nashville, TN. This is a hybrid position working from 8:00 am to 4:30 pm Monday through Friday for a total of 40 hours per week. The pay rate for this position is $28.00 per hour. The Department of TennCare's Office of General Counsel (OGC) is seeking a Legal Associate to support a significant increase in communications from advocates and legal organizations, which has expanded OGC's administrative workload and diverted attorney time from high-value legal work. OGC serves as the agency's primary avenue for advocates to raise legal disputes, program concerns, and questions involving TennCare applicants and members.

Requirements

Must have an associate's or a bachelor's degree.
Solid customer service experience.
Proven technical skills (e.g., Microsoft Excel, Outlook, PowerPoint, SharePoint, Word, etc.).
Excellent time management skills with the ability to prioritize work to meet specific deadlines.
Excellent verbal and written communication skills.
Keen attention to detail and adherence to deadlines.
Strong notetaking, and email organization and distribution skills.
Critical thinking and problem-solving skills.

Nice To Haves

A background in paralegal studies is preferred.
Work experience in a legal environment is preferred.

Responsibilities

Managing OGC's shared inbox by continuously monitoring messages, promptly routing new inquiries to the appropriate business groups, applying internal color-coded tags to support workflow tracking and reporting, maintaining an organized inbox to reduce the risk of missed requests, and appropriately archiving and reopening email threads as matters evolve.
Providing reporting and meeting support by creating weekly agendas from the central track spreadsheet, preparing twice-weekly update reports for General Counsel meetings, conducting monthly reviews of archived emails for accuracy and proper categorization, and maintaining/updating the tracker for matters initiated through the shared inbox.
Assisting with additional legal administrative support such as other inbox management, calendar maintenance, answering calls, document review support, and meeting notetaking, strengthening operational reliability and enabling attorneys to focus on substantive legal analysis, drafting, and complex matter management.