Legal Assistant

Midland Credit Management, an Encore Capital Group Company•Middleburg Heights, OH

About The Position

The Legal Assistant supports the Legal and Operations teams in daily operations. The role collaborates with attorneys, paralegals, and legal assistants locally, domestically, and internationally to support efficient legal and operational business practices. Duties include administrative legal work such as manual and electronic court filings, telephone communication with court staff, supporting tasks in the ILMS electronic system of record, and coordinating with in-house attorneys to facilitate document review and execution. Applicants must have current authorization to work full-time in the United States.

Requirements

  • High school diploma.
  • 1–2 years of administrative support experience.
  • Basic Microsoft Office skills, including Word, Outlook, and Excel, and familiarity with Adobe Acrobat.
  • Strong organizational skills.
  • Ability to manage the printing, scanning, and sorting of documents.
  • Ability to handle a large workload and volume.
  • Ability to maintain the confidentiality of sensitive information.
  • Ability to operate office equipment such as printers, scanners, and fax machines.
  • Current authorization to work full-time in the United States.

Nice To Haves

  • Associate degree in an administrative, legal, or similar field.
  • 1–2 years of administrative, legal, and/or other office experience.
  • Knowledge of legal concepts, terminology, principles, and procedures needed to understand court filing requirements.
  • Knowledge of online e-filing vendors such as PACER and legal search engines such as WestLaw and LEXIS.
  • Knowledge of basic mailroom concepts, including processing inbound and outbound mail.
  • Ability to handle manual paper and electronic court filings.
  • Ability to track and comply with deadlines.
  • Ability to maintain, organize, and compile information and documents from various sources in a functional order.

Responsibilities

  • Scan, print, and sort documents accurately and in an organized manner.
  • Process inbound and outbound mail, including USPS, FedEx, and UPS.
  • File legal documents manually and electronically with courts.
  • Provide phone support on the legal line, including setting hearings, responding to specific requests, and providing case updates as needed.
  • Update case status in the case management system.
  • Perform other duties as assigned.

Benefits

  • Competitive salary; employees are eligible for monthly incentives or an annual bonus.
  • Paid training and development programs, including MCM Academy, and opportunities for career progression.
  • Recognition programs, company-wide awards, and prizes.
  • Tuition assistance for role-related or career-related education.
  • Comprehensive healthcare plans and options.
  • Fitness membership reimbursements, Weight Watchers, and wellness rewards.
  • Up to eight hours of paid time off annually for volunteering, plus volunteer grants and matching financial donations up to US$2,500 per employee annually.
  • Retirement savings program.
  • Company-paid leave for new parents, new-parent flexible time, and child backup care options.
  • Company-sponsored team-building events.
  • Paid and floating holidays and generous paid time off.
  • Wellness and mental health initiatives.
  • Leadership training and skill-building opportunities.
  • Promotion opportunities from within.
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