Legal Assistant or Experienced Legal Assistant
About The Position
GLP Attorneys is seeking a Legal Assistant or Experienced Legal Assistant to join its Spokane team. This full-time role supports clients and legal teams throughout the life of a case and works closely with assigned attorneys and legal teams to help manage an active caseload. The position is initially office-based during training, with the possibility of hybrid flexibility after successful completion of training, depending on business needs and role requirements. Regular hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. The role involves opening new client files; communicating with clients, medical providers, insurers, and other involved parties; responding to client questions; conducting client reviews; preparing correspondence; maintaining accurate case records; assisting with PIP claims; coordinating medical bill payments; and verifying account balances. The successful candidate will provide responsive, compassionate client service while managing multiple priorities and deadlines. GLP Attorneys is a personal injury law firm serving communities throughout the Pacific Northwest. The firm describes its values as Commitment, Creativity, Compassion, Collaboration, and Community, and emphasizes employee growth, workplace support, and community involvement.
Requirements
- High school diploma or equivalent.
- Proficiency with Microsoft Office, including Word, Excel, and Outlook.
- Strong written communication skills and experience preparing professional correspondence.
- Confidence communicating with clients, healthcare providers, and other parties by telephone and email.
- Strong attention to detail and the ability to work efficiently and meet deadlines.
- Initiative, sound judgment, and the ability to manage multiple assignments simultaneously.
- Collaborative mindset and commitment to excellent client service.
Nice To Haves
- Advanced education or a paralegal certificate is preferred.
- Experience as a legal assistant or in a professional office environment is highly desired.
- Prior experience in plaintiffs’ personal injury law is preferred.
Responsibilities
- Work closely with assigned attorneys and legal teams to support an active caseload.
- Provide administrative and operational support to help ensure cases are managed efficiently and effectively.
- Open new client files and maintain accurate case records.
- Assist with PIP claims and verify account balances.
- Communicate regularly with clients, healthcare providers, insurers, and other involved parties.
- Prepare client correspondence, respond to inquiries, and conduct client reviews.
- Coordinate medical bill payments and maintain related records and documentation.
- Manage multiple priorities while providing responsive, compassionate service to clients.
Benefits
- Medical, dental, vision, and prescription drug coverage.
- Life insurance.
- Employee assistance program.
- 401(k) retirement plan with profit-sharing features.
- The firm pays 100% of the employee premium for employees enrolled in the HSA-preferred medical plan and contributes toward dependent coverage.
- Paid vacation and paid sick and safe leave.
- Paid holidays, a floating birthday, and a flexible holiday.
- Firm-sponsored bonus days.
- Paid parental leave.
- Anniversary bonuses.
- Continuing education and tuition reimbursement.
- Public transportation and parking subsidies.
- Wellness programming.
- Opportunities to participate in firm committees and community initiatives.
- Bonus compensation eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
