Legal Admin. Spec. I–III Fraud & Consumer Protection Div. / Consumer Protection Unit

State of Delaware•Dover, DE

4d•Hybrid

About The Position

The Delaware Department of Justice’s Consumer Protection Unit seeks a Legal Administrative Specialist to serve as primary administrative support to the Director and Deputy Director of Consumer Protection. The Consumer Protection Unit has enforcement authority over more than 40 different state and federal laws, with a focus on the Consumer Fraud Act and the Uniform Deceptive Trade Practices Act in Title 6 of the Delaware Code. The Consumer Protection Unit prosecutes civil and administrative cases and conducts multistate investigations in coordination with other states’ attorney general offices. The Director and Deputy Director manage a team of approximately 20 individuals, including attorneys, special investigators, paralegals, and administrative staff. We seek a highly motivated and organized individual to assist with scheduling, phone calls, written correspondence, case tracking, unit organization, and special projects. A successful candidate will be detail-oriented, well-organized, personable, possess strong verbal and written communication skills, and be proficient in Microsoft Word, Microsoft Excel, Microsoft Outlook, and Adobe Acrobat. This position offers opportunities for significant exposure to the dynamic space of consumer protection law. This position may be eligible for telework for up to three days per week.

Requirements

Possession of an associate’s degree or higher.
Knowledge of legal terminology.
One year of experience in coordinating office activities such as planning/coordinating meetings or conferences; tracking workflow and follow up; composing meeting notes; directing clients/customers; explaining services to the public and customers/clients; establishing or maintaining filing/record systems.
One year of experience in document processing which includes reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies and procedures, resolve deficiencies, interpret information, and track and monitor activities.
One year of experience in using standard computer software programs for word processing, spreadsheets or databases.
Six months experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
Possession of a bachelor’s degree or higher.
Three years of experience in coordinating office activities such as planning/coordinating meetings or conferences; tracking workflow and follow up; composing meeting notes; directing clients/customers; explaining services to the public and customers/clients; establishing or maintaining filing/record systems.
Three years of experience in document processing which includes reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies and procedures, resolve deficiencies, interpret information, and track and monitor activities.
Three years of experience in using standard computer software programs for word processing, spreadsheets or databases.
Three years of experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
Six months’ experience in legal terminology.
Six months’ experience in interpreting laws, rules, regulations, standards, policies, and procedures.
Two years of experience: Coordinating office activities such as planning/coordinating meetings or conferences; tracking workflow and follow up; composing meeting notes; directing clients/customers; explaining services to the public and customers/clients; establishing or maintaining filing/record systems. In document processing, which includes reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies and procedures, resolve deficiencies, interpret information, and track and monitor activities. Using standard computer software programs for word processing, spreadsheets or databases. Using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data. Preparing legal documents. Interpreting laws, rules, regulations, standards, policies, and procedures.
Five years of employment with the Department of Justice in a similar capacity.
Six years of experience in coordinating office activities such as planning/coordinating meetings or conferences; tracking workflow and follow up; composing meeting notes; directing clients/customers; explaining services to the public and customers/clients; establishing or maintaining filing/record systems.
Six years of experience in document processing which includes reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies and procedures, resolve deficiencies, interpret information, and track and monitor activities.
Six years of experience in using standard computer software programs for word processing, spreadsheets or databases.
Six years of experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
Four years of experience preparing legal documents.
Four years of ex perience interpreting laws, rules, regulations, standards, policies, and procedures.

Nice To Haves

Proficient in Microsoft Word, Microsoft Excel, Microsoft Outlook, and Adobe Acrobat.

Responsibilities

Applies agency laws, rules, regulations, policies, and procedures in maintaining and processing agency information.
Serves as a liaison with the public, clients, agency staff and others to exchange information and explain agency services, laws, rules, regulations, policies, and procedures.
Assures effective coordination of operational functions for assigned unit/attorneys.
Arranges for the delivery of legal paperwork.
Types correspondence and legal paperwork.
Schedules, coordinates, and confirms court dates, appointments, interviews, intakes, and meetings.
Establishes tracking and monitoring systems and conducts follow up to ensure timely resolution of matters.
Maintains and controls data and/or filing systems to ensure effective, accurate and easily retrievable legal documentation.