Leave Of Absence Specialist

Aston CarterWeston, FL
$29 - $29Remote

About The Position

This role focuses on managing employee leave of absence cases from start to finish, with a particular emphasis on parental leave. The specialist will act as the primary contact for employees and managers regarding leave-related inquiries, explaining policies, eligibility, and processes. Key responsibilities include ensuring compliance with FMLA, ADA, HIPAA, and company policies, maintaining accurate case documentation through a ticketing system, and collaborating with HR teams to support employees throughout their leave. The role also plays a part in ensuring correct pay and benefits administration during leave periods.

Requirements

  • 1+ year of leave administration experience (parental leave preferred)
  • Knowledge of FMLA, ADA, HIPAA, and leave of absence programs
  • Experience working in HR Operations, Shared Services, or an HR Service Center
  • Strong case management, customer service, and communication skills
  • Ability to manage multiple cases while maintaining confidentiality
  • Experience with HR systems such as Workday, ServiceNow, or similar platforms is a plus

Responsibilities

  • Manage employee leave of absence cases from start to finish, with a focus on parental leave
  • Serve as the main point of contact for employees and managers regarding leave questions
  • Explain leave policies, eligibility, and processes
  • Ensure compliance with FMLA, ADA, HIPAA, and company policies
  • Maintain accurate case documentation and follow-up through a ticketing system
  • Partner with HR teams to support employees throughout their leave journey
  • Help ensure proper pay and benefits administration during leave periods

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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