Leave of Absence Specialist

CBX Solutions Recruiting Team • Winston-Salem, NC

2d • Hybrid

About The Position

The Leave of Absence Specialist is the primary point of contact for employees navigating a Leave of Absence. In this role you will serve as a subject-matter expert to employees, managers and Human Resources regarding leave policies, eligibility, documentation and return to work requirements.

Requirements

• Associate’s or Bachelor’s Degree, or an equivalent combination of education/experience preferred.
• 3-5 years of experience managing employee leave programs in a multi-state organization.
• Proficiency with Microsoft Office Suite required.
• Excellent verbal and written communication skills required.
• Excellent attention to detail.
• Working Knowledge of FMLA, ADA and applicable state and local leave requirements.
• Motivated self-starter.

Nice To Haves

• Experience in a shared services, helpdesk or customer support environment is preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Manage the leave of absence process from initial inquiry through approval, extensions, intermittent leave and return to work.
• Educate employees on leave programs including Family Medical Leave Act (FMLA), Short-Term Disability, Parental, and Military leaves along with state specific programs.
• Partners with disability leave vendor, monitoring cases, ensure appropriate follow up and timely case processing.
• Coordinate with HR Business Parters for complex accommodation and return to work cases.
• Manage leave-related payroll and benefits activities including premium payment, benefit continuation, paid time off usage and employee status updates.
• Ensure accurate HRIS and payroll transactions related to Leave.
• Manage workers’ compensation leaves from initial reporting through claim closure.
• Coordinate claim filing, drug screening requirements, lost time tracking and return-to-work activities.
• Partner with Carriers, adjustors and CBX Safety Department to facilitate claim management and accurate reporting.
• Maintain compliance with federal, state and local leave regulations.
• Develop and maintain leave of absence policies, procedures and process documentation.
• Generate and analyze reports related to leave utilization, claim activity and compliance metrics.
• Other duties as assigned.

Benefits

• Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
• Generous paid time off for rest, family, and self-care.
• Continuous learning, mentorship, and leadership training including access to CBX University, our in-house development program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree