Leave of Absence Specialist - Team Lead
Ensign Services•Phoenix, AZ
•Remote
About The Position
The LOA Specialist – Team Lead oversees daily leave operations, manages a specialized administrative team, and serves as the primary technical resource for complex absence management. This role ensures company compliance with federal, state, and complex California-specific leave laws (including FMLA, CFRA, PDL, and workers' compensation interaction) while driving team productivity, developing policy, and managing vendor relationships.
Requirements
- 4–7 years of multi-state leave administration experience (in-house preferred)
- A minimum 2 years in a leadership or senior HR capacity.
- Strong proficiency in MS Office
- Deep understanding of California specific leave laws (CFRA, PDL, PFL) alongside a strong understanding of federal and other multi-state regulations.
- Advanced problem-solving
- High discretion in handling confidential data
- Ability to work highly independently
- Handle multiple tasks simultaneously with exceptional cross-functional communication skills.
- Pre-employment criminal background screening required.
Nice To Haves
- Experience with Workday and AbsenceSoft is highly preferred.
- Certified Leave Management Specialist designation is a plus.
Responsibilities
- Manage daily workflows, assign tasks, conduct training, and lead the hiring and onboarding of team members; develop formal Standard Operating Procedures (SOPs).
- Serve as the primary technical escalation point for complex cases; ensure strict adherence to federal and state (specifically CA) regulations.
- Manage the compliant continuation of group health benefits and premium collection processes across all concurrent and consecutive federal, state, and California-specific leave types (including FMLA, CFRA, and PDL).
- Partner with HRBPs to ensure the team is compliantly administering and tracking leaves associated with workplace accommodations.
- Partner with leadership on policy design, benefits continuation, and vendor selection and oversight.
- Independently manage a reduced, highly complex leave caseload utilizing automated absence management and payroll platforms.
Benefits
- medical/dental/vision coverage
- company-provided life insurance
- 401(k) with company match
- sick/vacation plans
- Learning Management System
- training sessions and seminars
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
