Leave of Absence Manager

T-Mobile • Overland Park, KS

3d • $84,000 - $151,500 • Hybrid

About The Position

The Leave of Absence Manager is responsible for managing the LOA Partner Team, that supports the employee and manager experience associated with leave of absence (LOA) and T-Mobile Paid Leave programs to ensure they are operating effectively providing top-quality support to our employees and managers. This role serves as the company’s subject matter expert (SME). In addition, the position ensures governance and compliance with all leave activity at the federal, state and local levels. This position regularly interprets and provides direction for the LOA Partners who partner with employees and coaches/managers across the enterprise on leave and pay related matters. This requires a working knowledge of all areas of TMUS business and the ability to provide solutions to the business regarding the specific LOA processes for those areas. As the leader of this function, The Manager, LOA is responsible for the coaching and development of internal LOA Partner staff members, as well as indirect reports, providing regular and timely feedback and training.

Requirements

• Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required)
• Leadership (Required)
• People Management (Required)
• Analytics (Required)
• Human Resources Information Systems (HRIS) (Required)
• Microsoft Office (Required)
• Consultation and networking abilities (Required)
• Up-to-date knowledge of Federal, State and local leave regulations, including FMLA, ADAAA, USERRA and others (Required)
• Proven ability to build strong relationships founded on respect and integrity (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Nice To Haves

• 5-6 years experience in STD/LTD/LOA/ADA/ADAAA/State Leave management (Preferred)
• Demonstrated analytical experience. (Preferred)
• 2-4 years Leadership experience (Preferred)
• Experience working with Workday or Kronos (Preferred)
• Certified Disability Manager (CPDM) (Preferred)

Responsibilities

• Leadership and management of LOA partner program and team, including coaching, training/development, regular feedback, and provide direct support during periods of high work volume or staffing shortages
• Design and implement processes and tools for LOA Partners
• Manage escalated leave cases and coordinate with internal business partners to resolve complex issues
• Ensure governance and compliance by collaborating with legal teams to interpret and apply leave legislation
• Also responsible for other duties/projects as assigned by business management as needed

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• Employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
• Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
• Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.
• We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager