Leave of Absence Coordinator

Sedgwick • Irving, TX

10d • $19 • Hybrid

About The Position

This role involves analyzing reported leave requests to determine paid leave benefits based on client plans, policies, and regulations. The coordinator will make timely calculations and payments, ensuring ongoing claim management aligns with company standards and industry best practices. The position is part of a collaborative team that embraces a flexible hybrid work style and requires the employee to live near the Irving, TX office.

Requirements

• High school diploma or GED required.
• Strong oral and written communication skills.
• Computer literate – including Microsoft Office, organizational skills required.
• PC literate, including Microsoft Office products, Windows environment.
• Must meet minimum typing requirements.
• Clerical or customer service experience or equivalent combination of education and experience preferred.

Nice To Haves

• Enthusiastic and empathetic candidates that want to grow a career.
• Candidates that thrive in a collaborative team environment, show motivation, and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused.

Responsibilities

• Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes.
• Analyzes FMLA and other paid leave claims to determine eligibility, certification, payment calculations, payments and/or adjustments in compliance with client paid leave plans, policies, and state and federal regulations.
• Identifies action plan, determines benefits due, and makes timely case decisions based on service expectations as established by the client.
• Communicates decisions and on-going expectations with claimants and clients.
• Maintains professional client relationships.
• Attendance during scheduled work hours is required.

Benefits

• A stable, consistent work environment —both in-office and virtual
• A comprehensive training program to help you support employees and customers from some of the world’s most respected brands
• A dedicated mentor and manager to guide you every step of your career journey
• Career development and promotional opportunities as you take on new responsibilities
• A diverse, all-inclusive benefits package designed to support your mental, physical, financial, and professional well-being
• medical, dental vision, 401K, PTO and more
• medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED