Leave of Absence and Employee Care Specialist

RadNetLos Angeles, CA
Hybrid

About The Position

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as an Leave of Absence and Employee Care Specialist, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

Requirements

  • High school diploma or equivalent required
  • Minimum of 2 years of experience managing leave of absence and accommodation cases in a high-volume, multi-state environment.
  • Working knowledge of federal and state leave regulations including FMLA, CFRA, PDL, ADA, NYPFL, NJPFLI, and workers’ compensation.
  • Strong organizational, documentation, and time-management skills.
  • Excellent written and verbal communication skills.
  • Ability to handle confidential information with discretion and professionalism.

Nice To Haves

  • associate or bachelor’s degree in Human Resources, Business, or related field preferred.
  • Experience using a leave management system and HRIS platforms preferred.

Responsibilities

  • Manage the full lifecycle of leave of absence, disability, accommodation, and workers’ compensation cases for assigned regions.
  • Serve as a subject matter expert to employees and managers on leave policies and processes.
  • Ensure timely case updates and thorough documentation in the leave management system.
  • Communicate status updates and next steps clearly and professionally to employees and managers.
  • Interpret and apply relevant laws including FMLA, ADA, CFRA, PDL, and state-specific leave regulations.
  • Collaborate with HR Business Partners and department leaders to ensure a smooth transition and proper coverage during employee leaves.
  • Partner with third-party vendors and internal stakeholders to monitor and track claims, ensuring appropriate return-to-work plans are developed.
  • Meet or exceed key performance indicators including case turnaround times, response rates, and documentation compliance.
  • Escalate complex cases to the Manager, Leave Management, Director, Shared Services, VP, Human Resources, or Legal as appropriate.

Benefits

  • Comprehensive Medical, Dental and Vision coverages.
  • Health Savings Accounts with employer funding.
  • Wellness dollars
  • 401(k) Employer Match
  • Free services at any of our imaging centers for you and your immediate family.
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