Leave of Absence Administrator

Keolis America•Austin, TX

11d

About The Position

Role purpose: The Leave of Absence Administrator manages all leave of absence programs for Keolis. They perform administrative and professional functions related to leave items such as the Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Short- and Long-Term Disability (STD & LTD) and Sick Leave Program. They ensure compliance with Collective Bargaining Agreement (CBA), Company policies, federal and state statutes regarding leave entitlements

Requirements

BA in Human Resources or related field desired (Combination of related training, education and experience in lieu of a degree also acceptable).
Minimum of 2-5 years progressive professional experience in related position
Experience maintaining confidential and sensitive information
Must have knowledge of HIPPA, FMLA, ADA and COBRA regulations and requirements.
Experience executing policies and processes with consistency and accuracy
Ability to identify gaps and areas of inconsistencies
Experience with tracking and reporting required
Experience and/or knowledge of Texas State Leave of Absence programs required.
Must be comfortable working in a Union Environment
Ability to listen and ascertain the needs of employees; ability to find and communicate accurate information concerning process, policies, and procedures; ability to respond tactfully and courteously
Advanced skills in MS Office package and the ability to learn other software applications
Exceptional Excel skills
Must have demonstrated ability to act independently upon information and make decisions that achieve optimal results
Must possess excellent verbal and written skills
Ability to work in a fast-paced environment
Must be highly organized and be able to work independently with minimal supervision
Must be able to communicate successfully with a variety of disciplines and levels, both internal and external staff
Must have strong interpersonal skills

Nice To Haves

Experience with Ultimate Software (UKG) a plus but not required.

Responsibilities

Manage the Company’s leave of absence programs including, Family Medical Leave Act (FMLA), ADA leave and other applicable leave of absences.
Partner with the company’s corporate leave department for policies and processes implementation.
Be well versed on employment leave policies and programs; ensure all leave requests follow company policies and are following federal and state guidelines; company bargaining agreements; and the Americans with Disabilities Act.
Stay current on all federal and state leave regulations.
Engage in and manage the ADA Interactive process with employees, when applicable. Work with corporate HR and leave department to finalize ADA accommodation requests.
Ensure accuracy and compliance of leave approvals and denials; maintain leave letter templates, manage data requirements and reporting for the business.
Ensure accurate tracking of all leaves.
Support the work to standardize and centralize processes and identify opportunities for automation.
Ensure an efficient and secure digitalized process for employee leave files.
Support the leave process management with departments. Escalate complex leave issues within the HR and Corporate Leave team, collaborate with Legal, Diversity and Inclusion, and Payroll, as needed.
Monitor employee leave periods; identify patterns, issues and/or concerns and coordinate with employees, departments, HR Management, and corporate leave department.
Counsel and educate employees and managers on Leave of Absence policies and procedures.
Update employee leave statuses in the HRIS system.
Maintain regular contact with employees on leave and manage the return-to-work process.
Manage the monthly benefits payment process for employees on leave of absence.
Update and maintain monthly leave reports and generate ad-hoc reports for various departments when requested.
Supervise HR/Leave support staff.
Assist with company-wide wellness program initiatives and communications.
provide professional, consistent, and responsive support services across the division.
Support multi-location, multi-shift roll out of new processes and policies which may entail an occasional evening or weekend assignment.
Perform other duties as assigned.