You’ll play a critical role in supporting the Health & Wellbeing function by ensuring employees experience accurate, timely, and compliant leave, disability, and absence administration. In this role, you’ll blend analytical thinking with hands-on case management to support leaves of absence, disability wage replacement, workers’ compensation, and health benefits, all while protecting employee pay, access, and accruals. Your work will sit at the intersection of people, process, and systems. You’ll manage intake and coding of absences through automated integrations, vendor interfaces, and manual adjustments, while monitoring exception reports and resolving issues before they impact employees. Each day brings opportunities to research, analyze, and resolve complex timekeeping and leave scenarios, including escalations, historical corrections, and new requests. You’ll serve as a trusted resource to employees, managers, HR Business Partners, and Employee Relations by answering questions related to leave eligibility, pay coordination, and protected time under company policy, collective bargaining agreements, and California regulations. You’ll also collaborate closely with external vendors and internal partners to ensure service agreements, data accuracy, and compliance standards are consistently met. Beyond daily operations, you’ll contribute to continuous improvement by analyzing absence trends, building dashboards, supporting system testing, and participating in integrated disability and absence management initiatives. Your attention to detail, commitment to confidentiality, and ownership mindset will help strengthen processes that directly impact the employee experience.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees