Leave and Benefit Associate (3686)

Andwell Health Partners•City of Niagara Falls, NY

9d•$23 - $32•Onsite

About The Position

Join a team where your work makes a difference. At Andwell Health Partners, we're more than Maine's leading independent nonprofit provider of home and community-based healthcare—we're a team committed to helping people live with dignity, independence, and the highest possible quality of life. When you join Andwell, you become part of a supportive workplace where collaboration, respect, and belonging matter. We value the unique strengths each employee brings and believe that by supporting one another, we create an exceptional experience for both our employees and the communities we serve. We're looking for a detail-oriented, service-focused Leave & Benefits Associate to join our Human Resources team. In this role, you'll be the primary resource for employees navigating leave of absence and benefit programs. You'll administer leave benefits, coordinate with vendors and payroll, ensure compliance with federal and state regulations, maintain accurate records, and provide outstanding customer service throughout the employee experience. If you enjoy helping others, thrive in a collaborative environment, and have experience in HR, benefits, or payroll, we'd love to hear from you.

Requirements

3–5 years of experience in Human Resources, benefits administration, payroll, or a related field.
Knowledge of employee benefits, including health, dental, vision, retirement, life insurance, disability, and leave programs.
Understanding of federal and state employment and leave laws.
Experience working with HRIS, payroll, or benefits administration systems.
Excellent communication and customer service skills.
Strong organizational, time management, and problem-solving abilities.
Proficiency with Microsoft Office (Word, Excel, Outlook, and Teams).
Ability to explain complex benefit information in an easy-to-understand way.
High level of discretion and commitment to confidentiality.
Ability to work independently while collaborating effectively with the HR team.

Nice To Haves

Associate degree in Human Resources, Business Administration, Accounting, or a related field.
Equivalent education, training, and relevant experience will be considered.

Responsibilities

Administer employee leave programs and support benefit reconciliation and invoicing.
Serve as the primary contact for employee leave questions, providing timely and compassionate support.
Coordinate with leave vendors, insurance carriers, and payroll to ensure accurate processing.
Guide employees through leave and benefit options.
Maintain accurate records in HRIS and related systems.
Help ensure compliance with federal and state leave regulations and company policies.
Prepare reports and assist with audits and documentation.
Cross-train to provide backup support for benefits administration and payroll.
Deliver exceptional customer service while maintaining strict confidentiality.