Leave Administrator

American Packaging Corporation•Columbus, WI

2d•Hybrid

About The Position

The Leave Administrator coordinates and administers leave requests and workplace accommodations, including those arising under the Family and Medical Leave Act, Americans with Disabilities Act, Pregnant Workers Fairness Act, state and local leave laws, short-term and long-term disability plans, and other approved leave programs. This position provides comprehensive case management, ensures compliance with applicable employment laws, supports positive and consistent employee experience, assists employees and managers through the leave process, and maintains confidentiality of sensitive employee and medical information.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field, from four-year college or university; and three to five years related experience and/or training; or equivalent combination of education and experience.
Strong working knowledge of applicable leave, disability, accommodation, privacy, benefit coordination, and employment laws, including FMLA, ADA, USERRA, the Pregnant Workers Fairness Act, Pregnancy Discrimination Act, HIPAA, and federal, state, and local leave requirements.
Excellent written and verbal communication skills, with the ability to communicate clearly and professionally with employees, managers, HR, payroll, legal counsel, benefits providers, and disability carriers.
Ability to accurately calculate benefit premiums due for employees on leave of absence, including prorated deductions, arrears balances, repayment schedules, and invoice amounts.
Ability to apply fractions, percentages, ratios, and proportions to practical benefit and payroll situations.
Ability to compile, review, and analyze leave and benefits data, identify trends or discrepancies, and use basic statistics and reporting to support accurate administration, compliance, and decision-making.
Strong analytical, problem-solving, organizational, and attention-to-detail skills, including the ability to assess case information, identify procedural or compliance issues, establish facts, draw valid conclusions, and recommend appropriate solutions.
Ability to maintain a high level of confidentiality and trust on all levels.
Ability to work independently in a fast-paced environment while managing multiple cases, projects, deadlines, changing priorities, and confidential matters.
High level of attention to detail and ability to multi-task.
Strong ability to organize effectively, solve problems and communicate clearly.
Adaptable to changing business dynamics.
Ability to work effectively as part of a team.
Proficient in computer skills including Microsoft Office Suite, HR information systems and leave management platforms.
Ability to provide responsive, empathetic, and professional support to employees while maintaining consistent administration of company policies and legal requirements.

Nice To Haves

Professional certification such as SHRM-CP, SHRM-SCP, PHR, CEBS, CLMS, or a leave, disability, benefits, or absence management certification is preferred.

Responsibilities

Serve as the primary subject matter expert and resource for leave of absence, disability, accommodation, and related time-off programs, providing guidance to employees, managers, HR partners, and other stakeholders under the direction of HR leadership and legal counsel.
Interpret and apply applicable federal, state, and local leave, disability, accommodation, wage and hour, privacy, and employment laws, as well as company policies, including FMLA, ADA, USERRA, the Pregnant Workers Fairness Act, Pregnancy Discrimination Act, HIPAA, and related requirements.
Administer end-to-end leave and accommodation processes, including employee intake, eligibility review, required notices and documentation, medical certification, approval or denial recommendations, leave designation, tracking of intermittent or reduced schedule leave, and return-to-work coordination.
Communicate with employees throughout the leave and accommodation process to explain responsibilities, documentation requirements, timelines, benefit impacts, pay considerations, and return-to-work expectations while maintaining appropriate confidentiality.
Calculate, invoice, and collect benefit premiums from employees throughout the leave period, including coordinating arrears balances, repayment schedules, payroll deductions, and benefit continuation tracking.
Partner with HR, payroll, benefits providers, disability carriers, and legal counsel as needed to coordinate pay, benefits, premium administration, disability claims, accommodations, case strategy, and timely issue resolution.
Maintain complete, accurate, and confidential case records, including medical documentation, leave usage, case activity, approvals, restrictions, accommodations, and related correspondence in accordance with legal requirements and documentation best practices.
Maintain accurate leave, benefits, payroll, and case status information in applicable HR information systems, payroll systems, benefit administration platforms, disability carrier portals, and leave management/vendor systems.
Facilitate the ADA and PWFA interactive processes and other workplace accommodation requests, including gathering appropriate documentation, evaluating restrictions, coordinating manager communication, and supporting legally sound accommodation recommendations under the direction of HR leadership and legal counsel.
Manage short-term and long-term disability coordination and vendor relationships, ensuring disability claims are appropriately aligned with FMLA, medical leave, accommodation, and return-to-work processes.
Prepare and present leave, disability, and accommodation reporting, metrics, and analytics; identify trends, compliance concerns, process gaps, and opportunities for improvement.
Support the development, revision, and delivery of leave administration policies, procedures, communications, and compliance training to ensure alignment with legal requirements, business needs, and employee experience expectations.
Monitor changes in federal, state, and local leave and accommodation requirements and recommend policy, process, communication, or training updates to maintain compliance and administrative consistency.
Perform other related duties as assigned or required.