Leasing Specialist - Manassas, VA

The Caton Companies•Manassas, VA

4d•$21 - $23•Onsite

About The Position

Management Services Corporation (MSC), one of The Caton Companies, is hiring a full-time Leasing Specialist for Westgate Apartments and Townhomes, a 795-unit property in Manassas, Virginia. The role markets and leases rental units to maximize occupancy and support the property’s marketing plan. Work must be performed competently, professionally, and promptly in accordance with company policies and Fair Housing Laws. The company provides training, and leasing experience is not required. Spanish language skills are an advantage. The Leasing Specialist assists residents, prospective residents, and visitors; shares accurate information about the community and apartments; shows units; qualifies prospects; processes applications; prepares leases and move-in materials; tracks leasing activity; and inspects apartments for showing and move-in readiness. The position is full-time, with typical hours Monday through Friday, 8:30 a.m. to 5:30 p.m., and every other Saturday, 9:00 a.m. to 3:00 p.m. A weekday off is provided when working Saturday. Salary depends on skills and experience.

Requirements

High school diploma or equivalent.
Previous marketing, sales, or customer service experience normally acquired through some work experience; leasing experience is not required.
People-oriented, organized, hardworking, and willing to go above and beyond while working with a team.
Ability to follow company policies and Fair Housing Laws.

Nice To Haves

College degree preferred but not required.
Two to three years of previous experience preferred.
Spanish language skills are an advantage.

Responsibilities

Greet and assist residents, prospective residents, and visitors promptly and courteously; answer telephone calls, schedule prospect appointments, and maintain office coverage.
Provide accurate and current information about the community, apartments, rental rates, lease terms, specifications, locations, amenities, and company policies; maintain historical information files.
Show and demonstrate apartments according to proper procedures, pre-qualify prospective residents, and follow up on inquiries by telephone and written correspondence.
Process applications promptly and thoroughly according to rental criteria; run credit reports, verify employment and housing references, submit applications to the Property Manager for approval, and maintain timely contact with prospects and applicants.
Accept application fees, reservation deposits, and move-in rent while following rental and record-keeping procedures.
Prepare accurate, legible initial and renewal leases 24 hours before scheduled move-ins and review lease and resident information with approved applicants before move-in.
Maintain satisfactory telephone-to-visit, show-to-lease, conversion, and TPA ratios.
Keep the move-in calendar updated and prepare move-in and renewal packets as required.
Enter traffic activity information into MRI daily.
Inspect available and model apartments for showing quality and maintenance work orders; record descriptions for pricing; and inspect rented apartments at least 48 hours before move-in.