Experienced Leasing Professional - Silverado Apartments

Gaines Investment TrustFrisco, TX
$18 - $21Onsite

About The Position

This role is responsible for delivering an exceptional experience to prospective residents and current residents while supporting leasing activity and maintaining high occupancy within a fast-paced, customer-focused environment. We're looking for individuals who are professional, engaging, eager to learn, and passionate about delivering outstanding customer service. This position offers a clear path for career growth within leasing and property management. Candidates must currently reside near the Frisco, Texas area.

Requirements

  • Success in this role starts with a positive attitude and a passion for helping people.
  • Previous customer service or sales experience (retail, hospitality, apartment leasing, or similar)
  • An engaging, outgoing personality with the ability to build rapport quickly
  • Excellent verbal and written communication skills
  • Professional appearance and polished presentation
  • Strong customer service mindset with a genuine desire to help others
  • Ability to learn quickly and thrive in a structured environment
  • Strong organizational skills and attention to detail
  • Ability to multitask and perform effectively in a fast-paced environment
  • Basic computer proficiency; Microsoft Office experience preferred
  • Valid driver's license

Nice To Haves

  • Previous customer service or sales experience (retail, hospitality, apartment leasing, or similar)
  • An engaging, outgoing personality with the ability to build rapport quickly
  • Excellent verbal and written communication skills
  • Professional appearance and polished presentation
  • Strong customer service mindset with a genuine desire to help others
  • Ability to learn quickly and thrive in a structured environment
  • Strong organizational skills and attention to detail
  • Ability to multitask and perform effectively in a fast-paced environment
  • Basic computer proficiency; Microsoft Office experience preferred
  • Valid driver's license

Responsibilities

  • Greet and assist prospective residents, visitors, and callers in a professional, friendly, and welcoming manner
  • Conduct apartment tours while showcasing the community and available homes with confidence and enthusiasm
  • Build relationships with prospects and consistently follow up to convert leads into leases
  • Prepare lease agreements and related documentation in accordance with company policies
  • Maintain accurate resident and prospect information using Yardi Voyager and CRM systems
  • Deliver exceptional customer service while maintaining professionalism and attention to detail
  • Support the onsite team in creating a welcoming, organized, and well-presented community
  • Manage multiple responsibilities while maintaining strong organization and follow-through
  • Work a schedule that includes every Saturday and four weekdays

Benefits

  • Competitive compensation with monthly performance bonuses
  • Employee Apartment Discount
  • Professional Development and Ongoing Training
  • Employee Assistance Program (EAP)
  • Paid Time Off, Paid Holidays, and Floating Holiday
  • Medical, Dental, and Vision Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Company-paid Life Insurance
  • Optional Short-Term Disability, Long-Term Disability, and AD&D Insurance
  • 401(k) with company match
  • Pet Insurance
  • Career advancement opportunities across multiple markets
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