Leasing Professional - Knoxville, TN

Forty2•Knoxville, TN

About The Position

Forty2 LLC is seeking an enthusiastic, polished, results-driven Leasing Professional to join its boutique property management team in Knoxville, Tennessee. This position serves as an ambassador for the community and is often the first point of contact for prospective residents. The Leasing Professional supports leasing, marketing, and resident-service activities, helping create a welcoming experience from the first inquiry through move-in and beyond. The role offers the opportunity to contribute to marketing, resident engagement, leasing success, and community performance in a collaborative, energetic, detail-oriented team environment. Forty2 describes its compensation and benefits package as competitive and designed to recognize team members’ talent, commitment, and performance.

Requirements

High school diploma or equivalent.
One to two years of experience in leasing, sales, hospitality, retail, or customer service.
Warm, confident communication style and ability to connect with people.
Strong organization, follow-through, and attention to detail, with the ability to manage multiple priorities.
Proactive, solutions-oriented approach to customer service and resident relations.
Proficiency with property management software and standard office technology, or ability to learn quickly.
Polished, professional demeanor and commitment to representing Forty2 with integrity.

Nice To Haves

Property management or real estate experience.

Responsibilities

Welcome prospective residents and deliver engaging, informative property tours.
Present available apartment homes and explain their features, amenities, and community benefits.
Respond promptly and professionally to leasing inquiries by phone, email, online platforms, and in person.
Follow up with prospective residents and guide applicants through the application, screening, documentation, and move-in process.
Prepare lease agreements and related documents accurately and in accordance with company policies and applicable legal requirements.
Provide responsive, thoughtful customer service to prospective and current residents.
Address resident questions, concerns, and maintenance requests professionally, urgently, and with follow-through.
Build positive resident relationships that support satisfaction, renewals, and retention.
Maintain accurate records of prospect traffic, leasing activity, applications, and resident interactions.
Assist with rent collections and communicate community policies clearly and professionally.
Support marketing and outreach, including social media, online listings, local outreach, and resident events.
Review online advertising regularly to help ensure listings are accurate, current, and compelling.