Leasing Professional - Forge

Greystar Management Services•Denver, CO

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The Leasing Professional conducts prospect outreach and tours, processes applications and screenings, prepares lease and move-in documents, and helps ensure a smooth move-in. The role also supports marketing and occupancy plans, maintains accurate prospect and resident records in property-management software, and helps keep the community and show units ready for tours. It follows up with prospects and residents, administers lease renewals, and responds to resident and owner concerns. The position requires a valid driver’s license to operate a golf cart on the property and any licenses or certifications required by state and local jurisdictions. Work may involve travel to other properties or business events, and a flexible schedule that includes on-call coverage during evenings, weekends, and holidays. The role is hourly, with a posted range of $23–$24.50. Additional compensation may include performance-based bonuses. Benefits are offered to full-time employees and include insurance, paid time off, retirement matching, parental leave, fertility reimbursement, and other programs.

Requirements

Hold all licenses and certifications required by state and local jurisdictions.
Hold a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement marketing plans and follow community policies on concessions and occupancy programs.
Create and execute marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property-management software to track availability, leasing activity, prospect and resident data, and demographic information.
Inspect the marketing corridor and leasing tour, coordinate upkeep with maintenance, prepare show units and amenities, and ready the leasing office for daily leasing activities.
Follow up with prospects and new residents to support leasing decisions and satisfaction through email, notes, calls, or other contacts.
Support the lease-renewal program by preparing renewal packages, contacting residents before move-out dates, and ensuring documents are signed and implemented on time.
Respond courteously and promptly to resident and owner concerns, resolve problems, and document or route requests to appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; and additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every 5 years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for quarterly or annual corporate bonuses, or weekly, monthly, and/or quarterly onsite-property bonuses, based on applicable program terms and performance.