Leasing Professional - The Henley

Freeman Webb Company•Knoxville, TN

7d•Onsite

About The Position

This role involves showing and leasing apartments to prospective residents. The Leasing Professional will communicate with prospective and current residents, develop and maintain resident relations, learn professional sales techniques, and assist with various administrative tasks. The company, Freeman Webb, emphasizes teamwork, a supportive work environment, and opportunities for growth and development.

Requirements

Ability to generate reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from clients, customers, and the general public.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Regularly required to handle, or feel objects, tools, or controls; and reach with hands and arms and to talk or hear.
Frequently required to stand, walk, and sit.
Occasionally required to climb or balance; stoop, kneel, crouch, or crawl and smell.
Must occasionally lift and/or move up to 20 pounds.
Specific vision abilities required include close vision, distance vision, peripheral vision, and depth perception.
Primarily works indoors but occasionally works in outside weather conditions.
Regularly works near moving mechanical office equipment parts.
Moderate noise level in the work environment.

Nice To Haves

Associate’s degree (A.A.) or equivalent from two-year college or technical school preferred.
Six months to one year related experience and/or training.
Bilingual a plus.

Responsibilities

Shows and leases apartments to prospective residents.
Communicates with prospective residents requiring information and current residents with complaints or problems.
Develops and maintains resident relations through courtesy, prompt maintenance, newsletters, and knowledge of community policies.
Learns to develop professional sales techniques.
Accompanies prospects to model apartments and discusses features and terms of the lease.
Makes follow-up calls to prospective residents who did not fill out an application.
Completes lease forms and collects rental deposits.
Inspects the condition of models daily and arranges for necessary maintenance.
Compiles and updates listings of available rental units.
Assists with the composition of newspaper advertisements.
Contacts credit bureaus, previous landlords, and employment history of prospective residents.
Substitutes for Assistant Manager when absent.
Adheres to all fair housing laws.
Attends regular staff meetings, weekly management meetings, and weekly department meetings.
Updates work order agendas weekly.
Continuously grows and improves through training and development.
Completes and submits weekly activity reports, weekly traffic and leasing reports, and weekly off-site marketing reports accurately and on time.
Operates basic office equipment such as copier, fax, computer, typewriter, calculator, and telephone.