Leasing Professional - Elan Smryna

Greystar Management Services•Smyrna, TN

15h•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role covers leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position is at Elan Smyrna, a 354-unit garden-style community in the lease-up stage, and follows a Monday–Friday schedule with rotating weekends.

Requirements

Hold any licenses or certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Responsibilities

Conduct sales and leasing activities, including greeting and qualifying prospects, touring the community and apartments, processing applications, performing credit screening and criminal background checks, preparing lease and move-in documents, and supporting a smooth move-in and lease signing.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement marketing plans and goals; and follow community policies on concessions, specials, and occupancy programs.
Design and carry out marketing activities to drive community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
Use on-site property management software to track availability and leasing activity, manage resident and prospect data, and record demographic and other relevant information.
Maintain company show-quality standards by inspecting marketing and tour areas, communicating upkeep needs to maintenance, merchandising show units and amenities, and preparing the leasing office for daily activity.
Follow up with prospects and new residents through email, notes, cards, calls, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease-renewal program by preparing renewal letters and packages, contacting residents ahead of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond courteously and promptly to resident and client/owner concerns, resolve problems, and document or direct requests to the appropriate people.
Travel occasionally or regularly as needed to assist other properties, attend training, or participate in business meetings and other work-related activities.

Benefits

Medical, dental, vision, disability, and life insurance.
Low-cost (free basic) employee medical coverage for employee-only coverage, with costs discounted after three and five years of service.
Paid time off: 15 vacation days, four personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Eligible onsite positions may receive weekly, monthly, and/or quarterly bonus programs.