Leasing Manager

NM STAFFING LTD•Cleveland, OH

1h•$0 - $23

About The Position

NM Residential is seeking a dynamic and experienced Leasing Manager to oversee leasing operations. The ideal candidate will be responsible for maximizing occupancy rates, ensuring compliance with Fair Housing regulations, and providing exceptional customer service to prospective and current residents.

Requirements

High school diploma or GED required
Prior property leasing or management experience required
Student housing experience preferred
Strong leasing, marketing, and sales knowledge
Familiarity with Fair Housing laws and compliance
Excellent customer service and relationship-building skills
Strong organizational and documentation management skills
Ability to work independently and as part of a team in a fast-paced environment

Nice To Haves

Student housing experience preferred

Responsibilities

Manage the full leasing process from marketing to application processing
Develop and implement effective sales strategies to attract prospective residents
Conduct market surveys and adjust leasing strategies to remain competitive
Deliver outstanding customer service and resolve resident inquiries
Follow up with renewals and prospects to close leases and promote retention
Plan and coordinate resident events to build engagement and satisfaction
Prepare lease agreements and ensure compliance with Fair Housing regulations
Maintain confidential resident records and applicant documentation
Handle administrative duties such as answering calls, processing maintenance requests, and managing rent payments
Collaborate with maintenance to ensure apartments are ready for showings and move-ins
Schedule and manage move-ins/move-outs and inspect vacant units
Prepare welcome packages for new residents
Attend property staff meetings and complete assigned tasks