Leasing Manager - Malden Square

Simpson Housing LLLP•Malden, MA

3d•Onsite

About The Position

Simpson Housing is a large, fully-integrated real estate company with an enthusiastic entrepreneurial spirit. For 75 years, we have acquired, developed, built, and managed luxury apartment communities in highly desirable locations throughout the United States. We are driven by our Mission and Core Values and believe that our most valuable asset is our team. Simpson Housing is committed to be a trusted leader in the multifamily industry. Our mission is to provide an exceptional employee experience, award-winning customer service, long-term value to our investors, and enhance our local communities. This position is for the Leasing Manager - Malden Square Apartment Homes, a premier class A 195-unit mid-rise community located on the MBTA Orange Line transit station, just a few stops from downtown Boston, and in the center of an exciting, walkable neighborhood in Malden, MA. We are proud to have been voted by our employees as a 2024-2026 USA Best Workplace in USA TODAY and as a 2024 and 2025 Top 15 workplace in the Real Estate Industry! As a key member of our property operations team, you will be responsible for conducting tours of the community and specific apartments with prospective residents, administering the lease renewal program through timely and accurate notification and maintaining a creative resident retention program, coordinating market-ready needs to the Community Manager including selecting, setting up, and maintaining models and mini-models, monitoring accurate execution and timely completion of all applications, lease documents, move-in documents, and all paperwork, reviewing and approving or declining applications for residency in coordination with the Community Manager, ensuring all leasing activity and all traffic is accurately recorded and entered daily into the computer system, accepting service requests and routing to the service team, conducting service follow-up with residents, coordinating with the Community Manager on developing and maintaining marketing, advertising, and collateral materials, monitoring advertising publications and media, making ad recommendations to the Community Manager, keeping track of publication deadlines and advertising costs per lease, monitoring effectiveness and makes timely recommendations for changes, monitoring the number of net leases each month by the leasing team, adhering to all local/state laws and complying with company's policies and procedures, assisting the Community Manager in developing the advertising and marketing budget, working within the guidelines of the approved budget, consistently seeking ways to maximize the efficiency of related expenses without compromising the quality or image of the community, completing monthly market surveys and marketing plan for the community, reviewing with Community Manager, and participating in the hiring, training, direction, and management of Leasing Consultants. You will also be planning, coordinating, and participating in monthly resident activities and assuming management duties in the absence of or at the request of the Community Manager or Assistant Community Manager.

Requirements

High school diploma or equivalent required
3 to 5 years of experience in multifamily leasing
Working experience with MS Office Suite (Word, Excel, PowerPoint)

Nice To Haves

Previous supervisory experience is a plus but not a requirement

Responsibilities

Conducting tours of the community and specific apartments with prospective residents
Administering lease renewal program through timely and accurate notification and maintaining creative resident retention program
Coordinating market ready needs to Community Manager including selecting, setting up, and maintaining models and mini-models
Monitoring accurate execution and timely completion of all applications, lease documents, move-in documents, and all paperwork
Reviewing and approving or declining applications for residency in coordination with the Community Manager
Ensuring all leasing activity and all traffic is accurately recorded and entered daily into the computer system
Accepting service requests and routing to service team, conducting service follow up with residents
Coordinating with Community Manager on developing and maintaining marketing, advertising, and collateral materials
Monitoring advertising publications and media, making ad recommendations to the Community Manager, keeping track of publication deadlines and advertising costs per lease, monitoring effectiveness and makes timely recommendations for changes
Monitoring the number of net leases each month by the leasing team
Adhering to all local/state laws and complying with company's policies and procedures
Assisting Community Manager in developing the advertising and marketing budget, working within the guidelines of the approved budget, consistently seeking ways to maximize the efficiency of related expenses without compromising the quality or image of the community
Completing monthly market surveys and marketing plan for the community, reviewing with Community Manager
Participating in the hiring, training, direction, and management of Leasing Consultants
Planning, coordinating, and participating in monthly resident activities
Assuming management duties in the absence of or at the request of the Community Manager or Assistant Community Manager

Benefits

Career apparel stipend
Commission bonus on leases and renewals
Substantial discount on rent (certain restrictions apply)
Highly competitive compensation
Health, dental, and vision insurance
Flexible spending accounts
Life and AD&D insurance
Disability insurance
401(k) plan with company match
Generous paid time off (PTO) program for full-time employees – all team members start at 15 days per year
Additional paid days off: 9 holidays, 2 floating holidays, and 2 designated wellness days
Education reimbursement