Leasing Manager

Dream Live Prosper Communities•Sevierville, TN

14d•Onsite

About The Position

We are looking for a seasoned Leasing Manager with exceptional skills to lead our leasing initiatives, connect with potential residents, and foster a professional environment centered on community. In this role, you will be tasked with boosting leasing results, supervising the onsite staff, and maintaining superior resident satisfaction. Joining the Dream Communities team means you will play a vital role in advancing our strategic goals and upholding our unique organizational culture. Dream Here: Careers at Dream Live Prosper Communities At Dream Live Prosper Communities, we believe in building not just great communities, but also great careers. We are looking for dedicated, driven professionals to join our team and help us create thriving communities that enrich lives. Our team members go above and beyond to provide exceptional service, ensuring that our residents love where they live. As a subsidiary of DLP Capital, we uphold a culture of excellence, growth, and purpose. DLP Capital has been recognized on multiple Best Places to Work lists and has been featured on the Inc. 5000 list of fastest-growing companies for 13 consecutive years. If you're looking for a career with a mission-driven company that values growth, leadership, and impact, Dream Live Prosper Communities is the place for you.

Requirements

Proven experience as a Leasing Manager or similar role in a multifamily community.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
In-depth knowledge of Fair Housing laws and leasing regulations.
Proficiency in property management software and Microsoft Office Suite.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
High level of professionalism and strong problem-solving abilities.
Experience with lease-up communities and new property launches.

Responsibilities

Lease apartments by promoting the resident lifestyle and "dream" living experience.
Develop and implement effective leasing strategies and marketing campaigns to attract prospective residents.
Prospect for new residents through regular outreach and cross-promotion within the neighborhood, local businesses, major employers, social media, military personnel, and local university students.
Provide exceptional customer service to prospective and current residents, including creating appointments, performing follow-up, answering phones, and responding to emails.
Develop and maintain positive resident relations, fostering a positive community environment and promoting resident retention through engagement activities and initiatives.
Address and resolve resident complaints and issues in a timely and professional manner.
Train, mentor, and motivate the leasing team to achieve performance goals.
Conduct regular performance evaluations and provide constructive feedback to team members.
Manage the leasing office operations, including staff scheduling and training.
Oversee the application and screening process for prospective residents, ensuring compliance with all company policies and legal requirements.
Prepare and maintain accurate leasing and resident records.
For management review, generate regular reports on leasing activity, occupancy rates, and market trends.
Help manage activities related to the property's physical operations.
Ensure compliance with Fair Housing laws and all relevant regulations.
Keep abreast of industry trends and best practices to continuously improve leasing processes and strategies.
Collaborate with the Community Manager to develop and manage the leasing budget.
Oversee the renewal process and Delinquency control.
Maintain ethical, professional, and courteous relations with residents, teammates, and contractors.
Be a key contributor to the attainment of all management company goals.
Carry out other duties as assigned by the Community Manager.