Leasing Manager - Sanford, FL

Rentyl Apartments•Sanford, FL

1d•Onsite

About The Position

At Rentyl Apartments, we strive to create a culture of "mutual success". We provide an extensive training program, and we tailor that program to the goals of our employees. We believe in a "win from within" culture!

Requirements

Sales Experience
Social Media Savvy
A passion for using the phone to talk to people in addition to texting them
Outstanding communication skills both written and verbal
A sharp professional appearance
Proficiency with various software, apps and computer programs
Sales aptitude
A customer-focused mentality

Responsibilities

Generate new leases and achieve monthly goals
Motivate, train and lead leasing team to reach leasing goals
Daily management of 100% of leads in property specific lead management software.
Conduct 3 follow ups per lead with a conversion ratio of 8% to onsite appointments.
Follow up with a phone call to every prospect within 24 hours of a property tour.
Additional follow up via e-mail to take place within 48 hours.
Maintain a closing ratio of 30%.
Assist with the daily outreach marketing
Must be up to date with all competitors
Proficiently articulate the value proposition of the property.
Deliver a positive and consistent in person experience with all prospective customers.
Set up monthly meetings with local employers to provide packets of information about the community and cultivate partnership-marketing opportunities.
Monitor all ad sources.
Complete and deliver internet ad checklist by the 5th of each month.
Shop all competition within immediate competitive set quarterly.
Review monthly market surveys and be knowledgeable of content.
Complete weekly competitive set survey.
Report all property deficiencies to appropriate manager.
Respond to, follow up on and close work order requests when applicable.
Ensure lease paperwork is accurate.
Administrative duties as assigned.
Deliver timely and remarkable customer service to community residents.
Attend resident social events
Interact with all constituents (residents, staff, clients, vendors) in a professional and courteous manner.
Remain calm and friendly when resolving customer issues or interacting with upset customers.
Vigorously resolve or communicate resident concerns and issues.