Leasing Manager- Town Chandler

TRG Management Company • Chandler, AZ

6h

About The Position

TRG Management is a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career.

Requirements

• Embody TRG's mission, vision, and values.
• Deliver exceptional service to customers and residents.
• Monitor key performance indicators related to leasing, resident satisfaction, and renewals.
• Develop and implement resident lifecycle programs.
• Maintain best practices for resident experience programs.
• Create tactical plans and evaluate community performance.
• Strengthen resident event strategies.
• Deepen company-resident relationships and achieve retention goals.
• Serve as a resource for residents and community teams.

Responsibilities

• Ensures achievement of the community’s leasing and occupancy goals.
• Represent the TRG brand by embodying our mission, vision, and values – and infusing them into resident programs and relations
• Goes beyond expectations to make living at your community relaxed, easy, and unlike any other apartment experience.
• Plan resident events, activities, and loyalty programs that can help add value to your community and drive incremental revenue
• Manage resident communication initiatives, effectively identifying and sharing meaningful information
• Keep your finger on the pulse of resident satisfaction levels to make sure we are delivering exceptional service to our customers and residents.
• Update and monitor key performance indicators that measure traffic activity, closing ratios, application and leasing signing, resident satisfaction, move-ins/move-outs, and renewal rates, along with other key community metrics
• Research and help establish programs for each phase of the resident lifecycle — from application process to lease signing to renewal
• Maintain a database of proven best practices for resident experience programs
• Guide your team in the creation of meaningful resident experience programs by creating tactical plans and evaluating community performance
• Inspire your community colleagues to continually strengthen resident event strategies
• Partner with teams from other communities to deepen the company’s relationship with residents and achieve resident retention goals
• Serve as a go-to resource for residents and community teams

Benefits

• Base Salary + Performance Bonus
• Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
• 100 percent employer-paid life and disability insurance.
• Employer Matching 401k
• Employee Engagement and Wellness programs.
• Company-paid Vacation, Sick, Personal, and Holiday Time.
• Opportunities for Professional Development and Tuition Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed