Leasing Manager at Vintage Edge Apartments

Bluecrest Residential•Nashville, TN

2d•Onsite

About The Position

Bluecrest Residential is seeking a progressive Leasing Manager to join their team. The Leasing Manager will oversee all phases of apartment leasing according to policy and Bluecrest standards, aiming to achieve maximum rental revenue and prospect satisfaction. This role requires a strong focus on leasing goals, online reputation, positive resident relations, and coaching/training the leasing team. The ideal candidate will embrace Bluecrest's culture of empowerment and transparency, engage in healthy debate with leadership, and share feedback on what is not working well.

Requirements

You have two years of leasing experience; preferred.
You have experience in customer service.
You have experience in sales.
You have excellent interpersonal and communication skills.
You have computer/technology skills; Yardi software preferred.
You have reliable transportation to perform all job duties on and off site.

Responsibilities

Lead the leasing team to meet or exceed monthly leasing goals.
Maintain a closing and conversion rate of 40%+ per Bluecrest standard.
Maintain 80% + on all Bluecrest secret shops, telephone and in-person.
Claim leads quickly as they come in, but always within 1 hour.
Set appointments consistently; at least 40% of all leads becoming a show.
Conduct tours, greet prospects, and ask for applications on all tours.
Follow up and maintain pipeline by leaving detailed notes, with active lead contact no more than 48 hours from last attempt. Report to manager any employee that is not in compliance with the follow up standards.
Shop comps within two weeks of employment and at least once a quarter.
Communicate effectively when performing all functions related to residency inquiries by way of telephone, in-person, email, and social media.
Manage the resident retention program to ensure 50%+ actual retention.
Lead the team in customer satisfaction and renewal %.
Make regular renewal contact with residents approaching lease expiration, ensuring zero unknowns 30 days out from lease expiration.
Communicate solutions for resident issues and move-out trends to Property Manager on a regular basis.
Assist the Manager in onboarding and training the leasing team.

Benefits

Paid Time Off- 120 hours PTO accrual stating upon hire.
Floating Days- 2 floating days.
Holiday Pay- 9.5 holidays.
Paid Volunteer Hours- 8 hours of paid volunteer time you can use throughout the year.
Housing Discounts- 25% off rent available for all employees off any unit.
Comprehensive Insurance Benefits- Medical PPO, HDHP, FSA, HSA with employer match
Dental, Vision, STD, & LTD.
Retirement Plan- 401K with a 25% company match up to 6%.
Travel & Personal Discounts- Company rate National/Enterprise rental cars for leisure travel, plus additional discounts with Verizon (18% discount) and Expedia (10% discount).
Certification Reimbursement- Full reimbursement for approved industry related certifications, including CAM, CPO, EPA, and more!
Performance Bonuses- Leasing, renewal, CNOI performance-based bonuses & more.
Tech Forward & Transparent Culture- Innovative internal software to make your job easier!
Property Empowerment- Operate your property without the regional bureaucratic constraints of a traditional property management company.
Cultural Appeal- We run on transparency and healthy debate (No Fear of Conflict); you are encouraged to appeal and share what is not working well. Your voice truly matters!